We manage IT for small business and non profit teams from Mississauga to Cobourg, and support their staff wherever they work.
Choose your area to see how we support local businesses there.
Managed IT and Microsoft 365 security for Toronto small businesses and non profits.
Ajax, Whitby, Oshawa, Pickering, Clarington, Uxbridge, Scugog and Brock.
Manufacturers, auto suppliers, clinics, professional offices and non profits.
Growing small and medium businesses across professional services, healthcare and engineering.
Cobourg, Port Hope and businesses across Northumberland County.
Technology and life sciences firms that need to prove their security to clients.
Multi-site manufacturing, financial services and professional firms.
Teams elsewhere in Ontario get fully managed IT delivered remotely, with on-site work planned when hardware needs it.
thrilled with their level of service
“We have been working with TUCU for a little over a year and are thrilled with their level of service and knowledge. Their technicians are friendly, professional and take the time to thoroughly explain any issues or questions we may have. Their response time is excellent and they always take the time to understand our needs. We look forward to furthering our working relationship with them in the coming years.”
with us every step of the way
“TUCU has provided exceptional quality service for my firm, DG Volo & Company, for the past four years. We started using TUCU when we were just two people working in the basement of a shared office space. We are now a growing team of five, with much more complex IT management requirements. TUCU has been with us every step of the way. Highly recommend for any small to mid-sized business looking for a partner to help minimize the burden of IT systems management, while you focus on growing your business!”
Most issues are fixed remotely, by the technicians who manage your systems every day. Critical issues get a response in under 15 minutes.
When a firewall, switch or WiFi access point needs installing or replacing in our local service areas, a technician comes on site. Network cabling goes to our partners or the contractor you choose.
New computers are set up with your apps, security and access before they reach your team.
We manage IT for small teams in industries where data protection and client trust matter most.
Our local service areas extend from Toronto to Durham Region to Cobourg. We serve teams across Ontario, including teams with staff all over the world.
Most IT management happens remotely: monitoring, security, Microsoft 365 administration, help desk and updates. That is why distance does not slow us down. When hardware needs hands, we come on site in our local service areas.
Wherever you are, you get in-house technicians who know your people and your setup by name, a critical issue response in under 15 minutes, and IT managed to a documented standard.
We serve Toronto, Durham Region (including Ajax, Whitby, Oshawa, Pickering and Clarington), Markham, Mississauga, and Cobourg and Northumberland County. We also support teams across Ontario remotely.
Yes. Managed IT is delivered remotely, so location does not limit what we manage. Staff who work from home or from other cities are supported the same way as staff in the office.
Yes, in our local service areas, when the work needs it. Most support is remote because it is faster: a technician connects within minutes instead of driving across town.
When hardware such as a firewall, switch or WiFi access point needs installing or replacing, a technician comes on site.
Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.
That is the reason the response is fast: the person answering already knows your environment.
No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.
Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.
Our pricing page shows the ranges, so you know where you stand before you book a call.
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.