We protect client financial and portfolio data, secure email and devices, and give your team reliable access to the platforms it uses every day.
These are the IT issues advisory and investment firms raise with us most:
Criminals pretend to be your firm or your clients to redirect funds. Email authentication and phishing protection are the first line of defence.
Statements and account documents travel as email attachments, with no control over where they end up.
Advisors open client data on laptops and phones at home, at client meetings and on the road.
CIRO compliance reviews, dealer questionnaires and your own compliance team ask how you protect client data, and they want evidence, not a description.
Client and portfolio information sits next to everything else, with no sensitivity labels and nothing to stop it being shared by mistake.
Prospective clients and consultants ask detailed questions about data protection, access and incident response before they commit assets.
we can't recommend them enough
“Adam & the TUCU team are amazing to work with. They are extremely knowledgable and responsive. I am very happy to have found them to be our ongoing IT support team. We can’t recommend them enough. Thank you for all of your work!”
the best decision
“With TUCU for 4 months already, all experiences are A++, moving our IT support to them is the best decision in 2016.”
Security and reliability that protect your clients and your reputation.
Encryption, access controls and protected devices, so client financial information stays private and access ends the day someone leaves.
Encrypted email, secure file sharing and digital signing, so sensitive documents reach clients safely.
Secure document storage and retention, and documentation of your IT controls that is ready for compliance reviews.
Backups we check and secure remote access, so your firm keeps serving clients through a failed device, an office closure or an incident.
Sensitivity labels, encryption and data loss prevention in Microsoft Purview that protect client portfolios and stop client information leaving by mistake.
EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7, so suspicious activity is investigated before it reaches client data.
One team manages every part of your IT. Each service below runs inside a fully managed plan.
Help desk, devices, accounts, patching and backup, run by in-house technicians who know your people and your setup by name.
Microsoft Purview, Intune, Entra ID and conditional access configured properly, so client data is labelled, opens only on managed devices, and your email is protected against spoofing.
EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7.
Evidence for client security questionnaires, insurers and privacy rules such as PIPEDA, with the controls in place to back it up.
Macs, iPhones and iPads managed to the same security standard as Windows, by Apple Certified Consultants.
Firewalls, switches, WiFi, servers and virtual desktops configured, kept current and monitored.
For boutique financial advisory, wealth management and investment management firms, technology is part of client trust. Clients hand you their financial lives and portfolios, and regulators, dealers and institutional clients expect you to protect that information.
Your advisors need secure, reliable access to financial platforms, CRM and portfolio systems from the office and on the road. Email has to be safe from spoofing, files have to be shared securely, and every computer that opens client data has to be protected.
TUCU manages IT for wealth and investment management firms in Toronto and Durham Region. We give you the security and documentation that compliance reviews look for, and the personal service your own clients expect from you.
Every plan is built around your team, and covers:
Not sure yet? See our managed IT pricing ranges.
Yes. We support access to your CRM, portfolio management and dealer platforms, and work with the vendor when a platform problem sits on their side.
We put security controls in place and document them, so you can answer compliance, dealer and Canadian Investment Regulatory Organization (CIRO) questions about how client data is protected. CIRO replaced IIROC and the MFDA in 2023 and now oversees investment dealers and mutual fund dealers across Canada. Read what CIRO requires in our guide to CIRO cybersecurity requirements.
We do not give regulatory or legal advice. Your compliance team decides what applies to your firm.
We set up email authentication (SPF, DKIM and DMARC) so criminals cannot easily send email as your domain, add phishing protection, and protect every account with multi-factor authentication.
We also recommend that staff confirm any change to payment instructions by phone.
Yes, for managed clients and as part of onboarding. We help wealth and investment firms answer the questions institutional clients, dealers and consultants ask about data protection, access control, monitoring and incident response. The answers have to be true, so we put the controls in place first and then help you document them.
See vendor security screening for how this works.
Yes. We set up sensitivity labels, encryption and data loss prevention in Microsoft Purview, so client and portfolio data is classified and protected wherever it goes.
Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.
That is the reason the response is fast: the person answering already knows your environment.
No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.
Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.
Our pricing page shows the ranges, so you know where you stand before you book a call.
Other industries we serve
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
