We offer complete PIPEDA compliance and PHIPA protection for healthcare & dental practices in Toronto.
Most practices have protected databases but unprotected endpoints—the #1 breach risk.
Here’s how we secure your practice.
Posted on JessicaTrustindex verifies that the original source of the review is Google. Reliable, Friendly, and Truly Puts You First! Tucu is the real deal! Fast, friendly, and able to explain everything in plain language without the confusing tech talk. They also gave me peace of mind knowing my security is in good hands. They went above and beyond to accommodate me when I needed help most — that kind of dedication is hard to find. The customer service is truly unmatched. If you need an IT company that genuinely puts you first, Tucu is my recommendation!Posted on Andrew DalesTrustindex verifies that the original source of the review is Google. Excellent service.Posted on Matt JohnsonTrustindex verifies that the original source of the review is Google. TUCO is a great IT support provider. Customer service is always responsive normally within 1 business day. When customer service is provided, they are always detailed and kind with responses and explain reasoning concerning issues. The sense of helpfulness is what I enjoy the most. I rate them 1st in class regarding IT support.Posted on Elisa StragapedeTrustindex verifies that the original source of the review is Google. I've had such wonderful experiences with TUCU any time there is a software issue, general query, or tech update. Each member of the TUCU team is knowledgeable and invested in taking the time to fully work through any problems you present to them. Their professionalism and interest in client satisfaction does not go unnoticed!Posted on Mike FreemanTrustindex verifies that the original source of the review is Google. We started working with TUCU in the middle of last year, and it has been a great decision for our business. We are a small team without a strong IT background, and it simply does not make sense for us to have a full in-house IT department. At the same time, many of our clients have meaningful security requirements, so we needed a partner who could help us raise our standards and give us confidence in our setup. TUCU has been excellent in helping us harden our security posture and put the right systems and processes in place. They guided us through what needed to be done, answered our many early questions quickly and clearly, and made the whole process feel manageable rather than overwhelming. They are responsive, practical, and easy to work with. Most importantly, we now feel confident that our business is well managed from an IT and security standpoint and that we are meeting, and in many cases exceeding, our clients’ expectations. We are very appreciative of the partnership and would highly recommend TUCU to other small and mid-sized businesses looking for strong, reliable managed IT support.Posted on Ushra MirzaTrustindex verifies that the original source of the review is Google. The team at TUCU is agile, knowledgeable and super welcoming. No question is a stupid one to them, and I ask a lotta questions - truly appreciate Shannon and the team’s support with my 409 tickets a week!Posted on Janet ChoiTrustindex verifies that the original source of the review is Google. The team at TUCU are responsive and very patient and has been helpful to my team. Appreciate their help over the past few years!Posted on Heather YoungTrustindex verifies that the original source of the review is Google. We've trusted TUCU with our IT support for years -- a great decision! Their response time is amazing, and the staff are great to deal with -- skillful, friendly and helpful. The tech support has been outstanding, and we've also benefited by purchasing hardware through TUCU and using their online training materials to help us improve our security practices. Highly recommended!Posted on Mayfair ApartmentsTrustindex verifies that the original source of the review is Google. Fast reply to ticket, and Adam went above and beyond to make sure both my phone and pc were set up to operate efficiently in new work environment. Adam's patience was truly appreciated by me as have limited technical prowess when it comes to networks.Posted on Marilia SilveiraTrustindex verifies that the original source of the review is Google. All the opportunities I've had to work with Tucu were great! They are fast and truly committed to resolving any issues. A big shout-out to David and Odesho!
All devices accessing patient data: computers, tablets, phones.
Firewall, WiFi security, guest network separation, VoIP phones, monitoring.
Encrypted patient communications, phishing protection, spam filtering.
Password policies, MFA, staff onboarding and secure offboarding procedures.
Full system backups beyond EMR, tested recovery, ransomware protection.
Fast helpdesk, computer setup, printer support, technology planning.
Secure, Efficient, and Compliant IT Solutions
See how we’ve helped healthcare practices like yours succeed with secure, compliant technology.
more personal approach
our team is thrilled
Our integrated approach combines essential infrastructure, security, and management services specifically optimized for health and dental environments.
Supporting your patient care systems.
Safeguarding sensitive information.
We deliver healthcare IT solutions that truly protect patient data and support your growth and success.
We will evaluate your practice’s technology environment to identify security vulnerabilities, compliance gaps, and workflow inefficiencies.
Our assessment examines your patient data protection systems, EMR integration, and clinical workflows against PHIPA requirements and healthcare best practices to help prevent security breaches, protect patient information and enhance patient care delivery.
No. EMR providers secure the patient database, not the devices accessing it. You need endpoint protection on all computers, tablets, and phones.
Your patient database remains safe in the cloud, but you cannot access it because all your office computers, network, and digital imaging systems are encrypted by ransomware. Most practices experience 3-7 days of complete downtime while rebuilding their IT infrastructure, costing $15,000-50,000 in lost revenue plus recovery costs. Cloud-hosted EMRs protect the database but don’t prevent ransomware from attacking your local network and devices.