We manage the workstations, storage, networks and accounts behind your design work, so CAD and BIM run well and project files stay protected.
These come up in design firms of every size:
CAD, BIM and 3D modelling applications stall on workstations that do not match what the software needs.
Large models and drawings choke file shares, take hours to back up and open slowly from home.
Staff, field teams, clients, consultants and contractors all need the right version of the right file, and no more access than that.
Completed projects have to stay retrievable and intact for years, for liability and for the next phase of work.
A failed workstation or server in the week before a submission costs far more than the repair.
Corporate and public sector clients ask how you protect project data before they award work.
IT built around design software, large files and project collaboration.
We set up and maintain your CAD, BIM and 3D modelling environments: workstation specifications, software versions and updates, so applications run the way they should.
Storage, backups and secure sharing built for oversized technical files and project archives.
Secure cloud workspaces, version history and remote access, so team members, clients and contractors work together without putting project data at risk.
Organized, secure storage for specifications, drawings and project records, with access history that supports professional liability requirements.
One team manages every part of your IT. Each service below runs inside a fully managed plan.
Help desk, devices, accounts, patching and backup, run by in-house technicians who know your people and your setup by name.
Intune, Entra ID and conditional access configured properly, so only managed devices reach company data and access ends when someone leaves.
EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7.
Evidence for client security questionnaires, insurers and privacy rules such as PIPEDA, with the controls in place to back it up.
Macs, iPhones and iPads managed to the same security standard as Windows, by Apple Certified Consultants.
Networks, file servers, storage and virtual desktops configured for large design files, kept current and monitored.
heard our needs before offering solutions
“We have had Tucu come and help with IT setups/issues at several of our offices. Every time they have been professional, curteous, punctual and effective. One thing that cannot be undervalued is the way they thoroughly assessed the unique issues we were experiencing at each of our locations and then heard our needs before offering solutions. It is VERY hard finding IT specialists who don’t come off as condescending. But here they are! I would absolutely recommend their services.”
totally professional and knowledgeable
“Totally professional and knowledgeable. Intend to make them the “go-to” suppliers for our IT problems. Highly recommend this group.”
Engineering and architecture firms run resource-intensive design software, store very large project files and share them with clients, consultants and contractors. Standard IT support is not built for that.
TUCU manages IT for small and mid-sized engineering and architecture firms in Toronto and Durham Region. We look after the workstations that run CAD, BIM and 3D modelling, the storage and backups that hold your project archives, and secure collaboration with everyone on the project.
You get a team that understands design technology and keeps it running, so your people spend their time on the work your clients pay for.
Every plan is built around your team, and covers:
Not sure yet? See our managed IT pricing ranges.
Yes. We manage the workstations, software updates, licence access and storage that CAD, BIM and 3D modelling applications depend on, and we work with the software vendor when a problem sits on their side.
We size storage, backups and network connections for large files, and set up secure sharing so external parties get the files they need without access to everything else.
Yes. Depending on your software and file sizes, we set up secure remote access to office workstations or virtual desktops, so heavy files stay off home internet connections.
Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.
That is the reason the response is fast: the person answering already knows your environment.
No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.
Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.
Our pricing page shows the ranges, so you know where you stand before you book a call.
Other industries we serve
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
