small business employee working on computer

Who Pays For Employee Computer Repairs & Support?

Many small business owners allow employees to bring their own computers to work. This is known as BYOD. It’s also considered a computer security no-no and headache to manage and support. It gets even more complicated when computer repair or IT Support is needed and the question of who foots the bill comes into play. […]

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ransomware infection on laptop

Ransomware; What Financial Advisors (And Every Professional With A Computer) Need To Know

We had the pleasure of speaking with Investment Executive Reporter, Leah Golob, on ransomware and what financial advisors need to know to protect their data.   Here’s the summary of our conversation. 1. What is ransomware and why might financial advisors be at risk? Ransomware is a type of malware infection that encrypts files, making them […]

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Network Management for Small Business – The Underserved Goldilocks Zone

The Struggle To Find Good Network Management For Your Small Business Do you feel like IT support services for small businesses are always too big or too small, but never just right?  It can feel a little like you’re Goldilocks, looking for the perfect fit. Tell me if this sounds familiar: your business is not […]

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What Is Office 365? What’s The Difference Between Home and Business?

A lot of people think Office 365 is simply a subscription version of Microsoft Word & Excel.  Office 365 is many things; a software suite as a subscription service (home edition) a hosted email server that can replace an aging exchange server (business edition) a backend small business server suite and a lot of associated […]

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IT Outsourcing Solutions – Are They Right For Your Business?

IT Outsourcing Solutions – Are They Right For Your Business? Let’s review the 3 options for IT Outsourcing: Managed IT Services IT Outsourcing IT Subcontracting Bonus Point – IT Documentation For your small business seeking to delegate IT tasks to a trained technician, Managed IT Services make perfect sense. For your parent company with satellite offices, […]

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Password Security Talk with Investment Executive

We spoke with Leah Golob from Investment Executive about password security.  Here’s the summary of our conversation, and the resulting article. Why is creating a secure password so important these days? Assuming that it isn’t the online service itself being attacked and it is your account specifically: The complexity and length of a password determine […]

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Effective Spam Email With Subject Line: Reminder: Removing the Office 2016 version of Office 365

Spot The Microsoft Phishing Email Friends, please be ever more cautious and on guard for phishing emails.  Our client submitted a very effective spam email with the subject line Reminder: “Removing the Office 2016 version of Office 365 “.  See screenshot below and keep these tips in mind for spotting phishing emails. Notice how the from email […]

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Is Microsoft Office 365 Really PIPEDA compliant?

M asks: “I keep reading that Microsoft and their Office 365 services are PIPEDA compliant – but their own compliance page doesn’t indicate this… where do I see they are actually “in writing” compliant??” TUCU answers: “Hi M, Microsoft (or any other provider) can’t exactly be “in writing” compliant as the wording of PIPEDA puts […]

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Microsoft Rolls Out OneDrive Update And Users Like It

Great news for Office 365 subscribers and OneDrive users! Microsoft has rolled out it’s early release of OneDrive Files On Demand. OK, clunky name, but, it promises to eliminate the OneDrive sync issues many users have experienced when trying to sync their files stored in OneDrive in the cloud to their local computer. Early testers […]

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