The same in-house team every time, even after hours. No outsourcing, no call centre, and no explaining your setup twice.
In 2003, Adam Thorn left behind his career in corporate IT with CIBC and HP Canada with a clear vision: to help small businesses benefit from enterprise-level expertise. As an IT consultant, he created countless networks for SMB’s across Toronto and Durham Region.
In 2013 Zoe Tsoraklidis joined Adam and together, they created IT management solutions to combat emerging threats such as ransomware.
In 2020, they became partners, and TUCU became TUCU Managed IT Services Inc.
Today, TUCU remains proudly independent: a Toronto IT company that leads with security and puts relationships first.
We’ve grown with intention, choosing to serve fewer clients, better.
We’re your IT department, not a call centre. The same people, who know your team by name, every time.












Every relationship is unique, but every beginning follows our proven process.
A free call about everything that bugs you about IT today: the slow fixes, the chasing, the things no one owns. Nothing is too small to mention.
We’ll also discuss security gaps and plan to fix them.
If we are a good fit, we send you a tailored proposal and roadmap. Onboarding takes 6 to 12 weeks, depending on your team size and where you’re starting. Your proposal includes your exact roadmap. Week 1 puts 24/7 managed detection and response (MDR) and backups on every computer. Then we fix your workflow issues, build security around how your team works, test it all and switch it on.
You get a NIST-aligned security foundation with technical controls you can prove to clients and insurers. Plus a reliable IT department that knows your IT setup, how you onboard new staff, your approvers and the way your business actually runs.
This is security-driven IT management for small businesses doing big things.
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.