No call centres. No stripped-down “packages”. No short cuts on the tools and processes you need to balance productivity and security.
Your infrastructure, including any on premise or virtual servers you may have, firewalls, WiFi, etc.
The types of devices your team uses. Mac and PC require different management tools.
How many people use Microsoft identities to access company data.
Identities are keys to data, entry points to your systems. Each key needs protection.
Your regulatory or client-facing security requirements.
Even if your answer is “none”, we still align you with best practices because it makes everything easier for your team.
For comparison, a 15-person team at $140 per team member invests $25,200 a year with TUCU.
Now compare that to the salary of a single junior IT hire in Toronto, before benefits, security tools, backup and everything else they need to do the job.
Then ask who covers security, networking and help desk when that one person is sick, on vacation or out of their depth.
Our managed IT pricing includes a dedicated in-house team, a full security stack, and help desk support from technicians who already know your business.
Every client gets a NIST aligned security foundation. We don’t compete with providers quoting $79/user for a service that skips endpoint security, backup, and identity protection. We tell you what best practices look like, and you decide.
If you have a server, your infrastructure fee will reflect that.
Microsoft 365 licensing is billed separately at cost. We don’t mark it up, and we don’t bundle it in to inflate a number.
Every engagement starts with a discovery call to review your setup, identify gaps, build your roadmap and one-time onboarding quote. It’s usually in your inbox in a day or two.
No traps. Month to month terms. Cancel with 30 days notice. Up to 5 hours of free offboarding if you ever leave.
Per active email user (Identity) + 1 secured Mac or PC + 1 mobile device with email support
Includes:
If you have Compliance Requirements or your clients or partners require you to pass Vendor Security Screenings, we may also need to configure the following data security controls.
For your on premise IT infrastructure.
the right systems and processes
outstanding
We spend our first 60 days learning how your business works, then building your IT systems around it.
Onboarding is a one-time project, quoted separately from your monthly fee, and its size depends on what you have in place today.
We secure every device with endpoint protection and back up your email and cloud data, with zero disruption to daily work. Your team gets their new support portal, and we visit your office to assess your network and back up any on-premise servers.
We walk through your pain points, workflows, data and your team’s access needs. Together, we set your standards for approved apps, onboarding and offboarding, data classification and role-based access.
We monitor your environment proactively. When you call or email, you reach the same in-house technicians who built your documentation and configured your systems. And we plan with you, so your technology decisions follow where your business is going.
One conversation. We’ll ask about your team, your tools, your pain points, and your security requirements. Then we’ll build your quote.
No generic packages, no pressure.
