Transform your business communications with reliable, feature-rich VoIP phone systems that reduce costs while improving functionality. Our expert team handles complete setup and management, whether you choose a 3CX phone system or Microsoft Teams calling.
Serving Toronto and Durham Region since 2003, we make business communications technology easy, efficient, and affordable for you.
As certified 3CX partners, we bring deep expertise in business VoIP solutions and management specifically tailored for small to medium businesses. Our technical team successfully deploys and uses 3CX VoIP solutions for ourselves and our clients across diverse industries including professional services, healthcare, legal, financial, and nonprofit organizations throughout the GTA.
3CX VoIP phone systems hosted by TUCU deliver give you all the features of traditional phone systems at 40-60% lower cost.
Here’s how TUCU will help you.
Our team handles your entire VoIP setup:
TUCU will host and manage your phone system for you as part of your Managed IT Services with us. Enjoy reliable VoIP solutions for small business without the high mark up or complexity.
Schedule a Discovery Call today to review your needs and get a quote.
Get clear pricing and expert 3CX phone system management as part of your end to end IT management services with us.
We’ve helped businesses across Toronto transition to VoIP communications since 2003. Our team ensures smooth implementation and reliable performance.
From initial setup through ongoing management, we provide the support you need to keep your communications running smoothly.
Save significantly on monthly phone costs while gaining advanced features and flexibility.
Setup costs are a one-time fee that depends on your unique business needs. This includes system configuration, network assessment, and implementation.
Costs vary based on whether you choose desk phones, softphone applications, or mobile forwarding.
During your consultation, we’ll determine the most cost-effective solution for your specific requirements and provide a transparent quote with no hidden fees.
Yes, in most cases you can keep your phone number when switching from traditional phone lines to VoIP for business.
We handle the entire number porting process to transfer your existing business numbers to your new VoIP system. This process is managed carefully to ensure zero downtime and continuous availability. During transition, we can set up temporary forwarding to ensure no calls are missed.
Number porting typically takes 7-10 business days, though this can vary by provider.
While we wait, we can begin your setup.
For most small to medium businesses, we can easily complete the entire setup within 1 week.
This includes system design, configuration, testing, and user orientation.
We manage the entire timeline and there will be extremely minimal disruption to your operations, if any.
Not at all. Most users find VoIP systems more intuitive than traditional phones, with features like click-to-dial, visual voicemail, and integrated directories. We provide comprehensive training tailored to your team’s specific needs, along with quick reference guides and ongoing support. Most staff adapt quickly and appreciate the enhanced functionality.
Yes, VoIP business phone systems offer clear and reliable voice quality when properly setup, and with adequate internet bandwidth.
We conduct thorough network assessments before installation to ensure your infrastructure can support clear, reliable VoIP communications. If not, we will tell you so.
For businesses with limited bandwidth, we can implement Quality of Service (QoS) configurations to prioritize voice traffic.
The 3CX license fee depends on your team size and call volume.
For example, for 11-20 users and 8 simultaneous calls, the annual license fee is currently $350 USD.
For a larger team of 21-50 users and 16 simultaneous calls, the annual license is $750 USD.
We will help you determine your needs and the appropriate license for you.
$59 CAD per month includes TUCU hosting for your 3CX phone system, as well as regular security updates. Your lines and call times are:
Phone Number Fee: $0.85 per number/month
Outgoing Calls: Starting at $0.005 per minute
Incoming Calls: Starting at $0.009 per minute.
These competitive rates provide excellent value while maintaining high call quality and reliability.
If something is wrong with your VoIP configuration, you’ll know quickly – usually in the first day or two.
We offer a 30 day installation guarantee to ensure your VoIP setup is working smoothly for you.
We document the setup as well, and keep it on file to train our technicians on your environment.
All hardware comes with manufacturer warranty. We often use YeaLink for desk phones, and the built in 3CX softphone for most computer users.
