Our virtual CIO gives you executive-level technology planning and oversight, built into our fully managed IT service.
Everything you have built for your organization relies on technology to run. You need more than reactive IT support to protect it.
TUCU’s Virtual CIO services provide executive-level technology guidance, planning and oversight, built into our managed IT services. You get strategic, fractional CIO services for a fraction of the cost of a full-time executive.
Let’s be honest, most business owners do not wake up excited to plan next year’s laptop replacements or to read a vendor security questionnaire. You have a business to run. Our job is to bring the right technology decisions to you at the right time, in plain language, before they turn into a crisis.
With a TUCU vCIO on your side, you can:
Strategy is not a separate meeting bolted onto your IT support. It runs through the work our in-house team does for you every day.
We don’t just maintain your systems. We help you plan for what’s next. This planning is built into our managed IT services and includes a shared technology roadmap tied to your business goals, with a visual IT Planner board that lays out scope and budget per quarter.
Effective cybersecurity services address your actual risks, not just compliance checkboxes. We make sure your security spending fits your industry, your risk and your needs. That includes a security framework built around your risk tolerance, put into practice with threat prevention tools and incident response planning based on actual business risk.
Every managed client gets Intune, conditional access, EDR and Entra ID management as standard.
Microsoft 365 isn’t just email. Our managed Microsoft 365 services include feature adoption support to help your team be more productive and competitive, security configuration aligned to your business needs, and day to day management of licenses and users.
Configuring and maintaining the security controls your compliance requirements call for is included in your managed IT services.
When you need to complete a new vendor security assessment, pass an annual IT certification audit, or upgrade your infrastructure while staying compliant, that work is part of our fully managed IT service. We take on compliance projects for our managed IT clients, or as part of onboarding a new client to managed IT.
Our continuous management also makes quick work of it, turning what would take weeks or months into a few days.
From startups to thriving market leaders, we help our clients protect data, support staff and grow with strategic IT solutions.
We focus on business outcomes first, with technology serving as the enabler rather than the driver.
Our guidance isn’t just theory. We have extensive experience implementing the solutions we recommend, and the same in-house team that advises you also does the work.
We’ve helped businesses like yours grow from 5 employees to 50+. We know how to support your growth, not just monitor your antivirus.
We understand the Ontario business environment. Plus, we’re here when you need us, not in a different time zone. We live, work and play in Toronto and Durham Region, and we have served businesses here since 2003.
not just focussed on closing our tickets
“Since working with TUCU, they have helped us to improve our network security, responded promptly to urgent issues, and provided great customer service. We have especially appreciated that they take a pro-active approach to their IT support. They are not just focussed on closing our tickets, but they continue to monitor and follow-up on issues where appropriate. They have also provided guidance for IT planning, making recommendations that match our needs and that are budget-appropriate.”
issues we did not foresee
“We are a small business with specific needs. Adam was wonderful with offering solutions to the specific issues we had, while also making great suggestions for issues we did not foresee. The team at TUCU is friendly, and the installation of the products was flawless. We will definitely use their services again and recommend them to any small business requiring IT Services.”
Client spotlight: Explorer Research
In 2017, Explorer Research had a problem: major global brands wanted to work with them, but they could not pass corporate vendor security requirements.
Rather than treating this as a one-time compliance project, Explorer Research worked with TUCU to build security and governance into their foundation: network redesign, identity management and vendor requirement preparation as ongoing operations, not emergency fixes.
The result: Explorer Research won those corporate clients and grew from a small startup to 60+ researchers. In 2023, they were acquired by Savanta, part of the Next 15 Group.
“TUCU created a network design to meet vendor requirements and set us up to win more new clients and projects. As our ongoing Managed IT provider…”
Chris Whitaker, Partner, Explorer Research
More managed IT services
Managed IT support focuses on maintaining and troubleshooting existing systems. A Virtual CIO provides strategic leadership, planning and guidance for technology investments and decisions.
Think of it as the difference between maintaining your car (managed IT support) and planning which vehicles your business needs and when to replace them (vCIO).
We run quarterly business reviews (QBRs) with our managed IT clients. A QBR is a planned conversation about your technology, your business goals and the next steps on your shared IT planner, so decisions get made on a schedule instead of in a crisis.
We also keep the relationship human, natural and dynamic. Every business ebbs and flows, and we roll with what is actually happening for you. Some clients also like monthly check-ins with us between reviews.
No matter what is happening in your business, you always have visibility into your managed IT systems and access to your shared IT planner with us. Call for a meeting anytime.
Our vCIO process is designed for small business. Most of our clients do not have a formal business plan.
We work with you in a natural way, talking about your business goals, current happenings, evolving needs and strategic IT planning to support your success.
No. We provide strategic recommendations and analysis, but you make the decisions. Our job is to make sure you have the information to make informed choices aligned with your business goals.
Typically, business owners, operations leaders and department heads benefit most from vCIO sessions. We’ll help identify the right people based on your organizational structure.
Your managed services include continuous compliance monitoring, proactive security recommendations and complete infrastructure documentation. This means you’re always audit-ready.
When you face a specific vendor security assessment or compliance project, like filling out a 200-question VSA or running a formal gap analysis, we can complete it efficiently because we already know your systems inside and out. What would take external consultants weeks takes us hours. We take on compliance projects only for our managed IT clients, or as part of onboarding to our managed IT service. The work is part of that service, and your managed services foundation makes it fast and accurate.
Learn more about our IT Compliance Services and Vendor Security Screening support.
Yes. Our vCIO guidance is built into our fully managed IT service, together with the day to day support, security and planning that go with it.
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
