Everything you have built for your organization relies on technology to run. You need more than just reactive IT support to protect it.
TUCU’s Virtual CIO services provide executive-level technology guidance, planning, and oversight, built into our managed IT services. Get strategic, fractional CIO services for a fraction of the cost of a full-time executive:
We don’t just maintain your systems. We help you plan for what’s next. This proactive planning is built into our managed IT services and includes a shared technology roadmap tied to business goals with a visual IT Planner board with scope and budget laid out per quarter.
Effective cybersecurity services address your actual risks, not just compliance checkboxes. We ensure your security spending aligns with your industry, risk and needs, including a security framework development aligned to your risk tolerance, executed with threat prevention tools and incident response planning based on actual business risk.
Most small businesses use less than 25% – 35% of M365 capabilities. Microsoft 365 isn’t just email. Our managed M365 services include feature adoption support to help your team be more productive and competitive, security configuration aligned to business needs, and day to day management of licenses and users.
Configuring and maintaining security controls to meet your compliance requirements is included in your managed IT services.
When you need project support, such as completing a new Vendor Security Assessment, passing an annual IT certification audit, or upgrading your infrastructure while remaining compliant, you get a reduced rate for those services.
Our continuous management also makes quick work of it, reducing what would take weeks or months, into a few days.
Client Spotlight: Explorer Research
In 2017, Explorer Research had a problem: major global brands wanted to work with them, but they couldn’t pass enterprise vendor security requirements.
Rather than treating this as a one-time compliance project, Explorer Research worked with TUCU to build security and governance into their foundation; network redesign, identity management, vendor requirement preparation as ongoing operations, not emergency fixes.
The result: Explorer Research won those corporate clients and grew from a small startup to 60+ researchers. In 2023, they were acquired by Savanta, part of the Next 15 Group.
“TUCU created a network design to meet vendor requirements and set us up to win more new clients and projects. As our ongoing Managed IT provider…”
— Chris Whitaker, Partner, Explorer Research
TUCU’s systematic approach ensures your business receives ongoing strategic technology guidance:
We conduct a thorough assessment of your current technology, business objectives, and challenges. We create a comprehensive technology roadmap aligned with your business goals.
With challenges and objectives defines, we implement necessary changes to align your IT systems with your IT roadmap. We manage IT Projects from start to finish for you.
We provide ongoing advisory services to ensure your technology continues to support your evolving business needs. Action plans are created for required changes.
I wish we had started sooner
every step of the way
From startup to thriving market leaders, we help our clients protect data, support staff and grow with strategic IT solutions.
We focus on business outcomes first, with technology serving as the enabler rather than the driver.
We’ve helped businesses like yours grow from 5 employees to 50+. We know how to support your growth, not just monitor your antivirus.
While managed IT support focuses on maintaining and troubleshooting existing systems, a Virtual CIO provides strategic leadership, planning, and guidance for technology investments and decisions. Think of it as the difference between maintaining your car (managed IT support) and planning which vehicles your business needs and when to replace them (vCIO).
Many MSP’s list Quarterly Business Reviews as a deliverable. These tend to have poor reception from clients.
We simply have human relationships that are natural and dynamic.
Every business ebbs and flows. We roll with what is actually happening for you. Some clients never want a meet. Some like an annual check in. Others have monthly meets with us.
No matter what is happening in your business, you will always have visibility into your managed IT systems and access to your shared IT planner with us. Call for a meeting anytime.
Our vCIO process is designed for small business.
Most of our clients do not have a formal business plan.
We work with you in a natural way, talking about your business goals, current happenings, evolving needs and strategic IT planning to support your success.
Typically, business owners, operations leaders, and department heads benefit most from vCIO sessions. We’ll help identify the right stakeholders based on your organizational structure.
Your managed services include continuous compliance monitoring, proactive security recommendations, and complete infrastructure documentation. This means you’re always audit-ready. When you face a specific vendor security assessment or compliance project (like filling out a 200-question VSA or conducting a formal gap analysis), we can complete it efficiently because we already know your systems inside and out. What would take external consultants weeks takes us hours. These discrete projects are billed separately, but your managed services foundation makes them fast and accurate.
Learn more about our IT Compliance Services and Vendor Security Screening support.
