Whether you run 5 Macs or 50, we manage and secure every Apple device your team uses, in the same environment as your PCs and Microsoft 365.
If your team runs on Macs without central management, these four problems will sound familiar.
Your team believes Macs are secure by default, so nobody checks them. Attackers target Macs at creative firms and professional services without discrimination.
The consequence: An unmanaged Mac gives no warning when malware or ransomware gets in. You find out when the files won’t open, and the cleanup costs far more than the protection would have.
You have 20 Macs and no way to see what software is installed, whether security updates are applied, or which devices need attention.
The consequence: Staff install risky apps you don’t know about, outdated software leaves security holes, you pay for licences nobody uses, and you can’t answer when a client asks about your IT security.
Your team uses iPhones and iPads for email and files, but you can’t see those devices, can’t enforce security on them, and can’t wipe a lost phone.
The consequence: A lost phone becomes a data breach, business data mixes with personal apps on staff-owned phones, and you have no defence when a mobile threat hits.
Setting up each new Mac by hand takes about 3 hours: installing apps, configuring settings, connecting to services. That works when you hire once a year. It breaks when you grow. The consequence: Inconsistent setups create support problems, new employees wait days for a properly configured Mac, and the person doing setup falls behind on their real job. With Apple Business Manager and Intune, we get that down to 20 to 25 minutes per Mac.
Let’s face it, most people chose their Mac because it just works, and nobody wants IT slowing them down. Staff will skip an update prompt, install the app a client asked for, and keep working. That is normal. Our job is to make the secure way the easy way, so updates, encryption and security run in the background while your team gets on with their work.
Each service below is part of one fully managed relationship, run by the same in-house team to the same security standard as the rest of your IT.
Macs aren’t immune. Protect your business from targeted threats.
Mac-specific security that actually works: threat detection that catches malware before it spreads, encryption you can prove is turned on, and monitoring that does not slow down your team. Stop ransomware before it encrypts your files and prove security when clients ask.
Know what’s on your Macs without checking each one manually.
See what software is installed on every Mac, which devices need updates, and whether security is actually turned on. We handle the updates, track your licences, and stop unauthorized apps from creating problems.
Cut Mac setup time from hours to minutes.
New Macs set themselves up automatically. The employee signs in, apps and security install, and no manual configuration is required. Add Macs as you grow without the setup headache.
Secure mobile devices without invading employee privacy.
Remotely wipe lost devices before your data gets compromised. Support employees using their own devices while protecting company data. Lost devices don’t mean data breaches.
Our done-for-you Mac management services include the same protections every TUCU managed client receives. Every managed client gets Intune, conditional access, endpoint detection and response (EDR) and Entra ID management as standard, and your Macs are held to that standard too.
Whether you’re facing a vendor security screening, or aiming to align with CyberSecure Canada, we help you meet compliance standards such as LSO, PIPEDA, NIST and more. Compliance work is available to our managed IT clients, or as part of initial onboarding to our managed IT service.
Large clients now ask for proof of IT security before they sign. We help Mac-based businesses answer those questionnaires with controls that are in place and documented, aligned to the NIST framework, with evidence you can show an assessor.
Who needs this: Businesses pursuing enterprise clients, filling out security questionnaires, or recovering from a failed assessment.
Healthcare, legal, accounting and other regulated businesses need documented security that meets PIPEDA, PHIPA and their professional regulators. We manage Macs and iOS devices with the documentation auditors ask for, so compliance is something you can show, not something you assume.
Outcome: Meet requirements, pass audits, reduce regulatory risk.
When are built-in Mac management tools enough?
Apple provides decent built-in tools, including FileVault encryption, Gatekeeper to block sketchy apps, and basic malware detection. For a very small team, under 5 people, with no security requirements and no client data concerns, these can be enough.
people and services are great
“I was looking for ongoing tech support when I left the corporate world, and so far TUCU’s people and services are great! Very happy.”
fast and friendly service
“Such a great group of people to work with! Fast and friendly service. Their guidance was fantastic and much appreciated. I would call on them again and recommend them to anyone!! Thanks again!!”
Our team includes Apple Certified Support Professionals and Microsoft Certified experts, backed by experienced vCIOs who understand how technology supports business growth.
With years of experience supporting Apple devices in business environments, our Apple certified consultants give you expert guidance tailored to your Apple environment. We are also an Apple Authorized Service Provider.
Since 2003, we have built long-term partnerships. You work directly with a support team that knows your IT environment, not a rotating cast of strangers reading from scripts.
Professional services firms need to pass vendor security screenings. We build Mac environments so you can show your controls work, not only hope they do.
An effective IT strategy starts with understanding the landscape. These articles help you understand key concepts and gaps.
A step-by-step guide to setting up Apple Business Manager for your organization.
Apple IT services
Yes. Apple Business Manager becomes essential with multiple devices, because you can’t manage security consistently without it and manual setup doesn’t scale.
Apple Business Manager lets new Macs set themselves up automatically with your security and apps already installed, saving 3 or more hours per device and making sure every Mac has proper security from day one. Without it, you’re setting up each Mac by hand and have no way to check what’s actually on them when clients ask about security.
Built-in Mac security (FileVault encryption, Gatekeeper) provides basic protection, but you can’t manage it centrally or prove it’s working. Endpoint management means you can see what’s on all your Macs from one place, push security settings to every device, check who needs updates, and generate reports when clients ask about your security.
Built-in tools work fine until someone asks “how do you know encryption is on?” and you have to check 20 Macs manually.
Yes. In a Microsoft 365 environment, your Macs can be managed to the same standard as your PCs. Each Mac signs in with the same Entra ID identity your team uses on Windows, and reaches the same email, OneDrive, SharePoint and Teams. Disk encryption is switched on and confirmed, security updates run on a consistent schedule, and a lost Mac can be locked or wiped remotely. With Apple Business Manager, new Macs are tied to your organization from the moment you buy them and set themselves up when the employee signs in.
Read more: Mac Management for Business in Microsoft 365
Yes. We support offices that run Macs and PCs side by side, and we hold both to one security standard. Every device signs in with the same Microsoft 365 identity, follows the same encryption, update and access rules, and is enrolled in central management.
Your Mac users are never the exception when a client asks about your security, and your whole team calls one help desk for both platforms.
Our Apple IT support fits any business that runs Macs, iPhones or iPads. It is especially useful for:
We provide on-site Apple IT support throughout Toronto and the Durham Region. For clients with multiple locations, we can provide remote IT support for Apple devices across Canada.
Mac management is part of our fully managed IT service. There is no separate Apple fee: your Macs, iPhones and iPads are covered the same way as the rest of your IT.
Compare that with one junior hire, who needs benefits and vacation cover, and who has no experience with compliance or vendor security screenings.
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
