We design, install and manage business-class WiFi for our managed IT clients, so your team gets full coverage, fast connections and secure guest access across the whole office.
Dead zones, dropped video calls and a guest network that shares a password with your file server: these are the WiFi problems we get called about. We transform your office connectivity with business-class WiFi that keeps your team productive and your business running smoothly.
Your network is the backbone of your business technology. At TUCU, we deliver complete network services that keep your systems running smoothly while maintaining strong security. Whether you need a complete network setup, a security upgrade or ongoing management, our in-house team provides business-class solutions scaled for small business. Serving Toronto and Durham Region since 2003, we plan access point placement for your space, configure the network and keep it working after installation day.
Let’s face it, when the WiFi drops in the middle of a video call, nobody files a ticket. People apologize to the client, walk to the one corner of the office where the signal holds, and get used to it. We would rather fix the cause than have your team work around it.
A single router cannot cover a whole office. Spotty coverage leaves teams disconnected in meeting rooms, back offices and the far end of the floor. We plan access point placement so the signal reaches every space your team works in.
Video calls freeze and uploads crawl when every device fights for the same bandwidth. We remove bandwidth bottlenecks, support heavy users without slowdown and give video conferencing the capacity it needs.
An open or shared WiFi password lets visitors onto the same network as your files. We set up strong encryption, separate guest networks and advanced threat protection, so your business traffic stays separate from everything else.
Our WiFi services start with the size and layout of your office and the number of people and devices that connect at the same time. We design the network for how your team works, install and configure the access points, then keep the network monitored and maintained as part of our fully managed IT service.
Book a free consultation call with our team to review your WiFi issues or needs, identify signal issues, get clear recommendations and transparent pricing, and create your implementation plan.
a true extension of our own team
“TUCU has been our trusted managed IT provider since 2018 and we are very happy with their services. … Adam and the team at TUCU have delivered on every service request we have made, and have guided us on cyber security in ways we didn’t know to ask for. … We feel very well taken care of, as though everyone at TUCU is a true extension of our own team.”
heard our needs before offering solutions
“We have had Tucu come and help with IT setups/issues at several of our offices. Every time they have been professional, curteous, punctual and effective. One thing that cannot be undervalued is the way they thoroughly assessed the unique issues we were experiencing at each of our locations and then heard our needs before offering solutions. It is VERY hard finding IT specialists who don’t come off as condescending. But here they are! I would absolutely recommend their services.”
Serving Toronto businesses since 2003, with the same in-house team that supports your computers, Microsoft 365 and network every day. No call centre.
We use Ubiquiti and Meraki equipment, with business-class security features built in.
Our technicians install and configure your access points and network equipment. Network cabling is done by our partners or by the contractor of your choice, and we coordinate with them.
Management and monitoring come as part of our fully managed IT service, with security settings kept current. Our solutions scale and grow with you as your team and office change.
Our free guide gives you a deeper understanding of common WiFi issues and the best WiFi solutions.
Firewalls, switches and network management for the rest of your office network.
Ongoing compliance management across multiple frameworks for managed IT clients.
More infrastructure services
Not sure yet? See our managed IT pricing ranges.
Most installations are completed in 1 to 2 days, depending on office size and complexity.
We schedule the installation once the hardware is received, and either with or after any cabling work. Network cabling is done by our partners or by your choice of contractor, and we coordinate the timing with them.
Yes. WiFi support is part of our fully managed IT service. The same in-house technicians who install your WiFi monitor and maintain it afterwards, and they support the rest of your network, devices and Microsoft 365 too.
That matters because most WiFi complaints turn out to be network, device or bandwidth problems. When we manage the whole environment, we can find the real cause.
Yes. Small businesses routinely meet the security requirements of large clients and pass vendor security screenings by implementing cloud-based security controls rather than expensive infrastructure.
Vendor screenings assess your security controls and documented processes, not company size or budget.
Requirements can be satisfied through Microsoft 365 Business Premium security features (multi-factor authentication, endpoint detection, data encryption), documented backup procedures and security policies. Small businesses with 5 to 50 employees pass screenings from large corporations and government contracts without dedicated security staff.
Yes. We offer evening and weekend installations to minimize disruption.
Most often, actual downtime is just 1 to 2 hours.
If something is wrong with your network configuration, you will know quickly, usually in the first day or two. We stand behind every installation for 30 days to make sure your network is working smoothly for you.
We document the setup as well, and keep it on file to train our technicians on your environment.
All hardware comes with the manufacturer warranty. We work with Ubiquiti hardware most often, which has a one year warranty.
No. Network cabling is done by our partners or by the contractor of your choice. We design the WiFi, tell the cabling team where each access point goes, then install and configure the equipment once the cabling is ready.
Yes. We regularly help clients with:
Healthcare and professional services: PIPEDA compliance requirements, privacy impact assessments and health information protection standards.
Financial services: risk management frameworks, data protection standards and financial industry security controls.
Government contracts: enhanced security requirements, Canadian data residency mandates and government compliance frameworks.
Technology and SaaS: SOC 2 requirements, security certifications and the complete security controls that large buyers expect from vendors.
We implement the actual security controls these industries require. For ongoing compliance management across multiple frameworks, learn more about our IT Compliance Services.
No. We design and manage business WiFi for our managed IT clients, and we do not quote standalone WiFi installations. Diagnosing WiFi properly means knowing the whole environment, so this work sits inside a managed relationship.
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
