We bring each company you acquire onto one managed, secured IT standard, so every business in the portfolio runs the same way.
These are the IT issues that show up across a portfolio:
Each company reports on its IT differently, or not at all. You cannot tell which ones have multi-factor authentication, working backups and secure devices.
A different provider, different tools and a different standard in every business. Each one needs its own explanation, its own budget and its own fix.
Email, accounts and devices have to move, and the business has to keep running while they do.
A consistent approach from the first look at a company to long-term ownership.
Every company we manage runs on the same security baseline, the same onboarding and offboarding process and the same documentation, so variance stops costing you money.
We plan the move of email, accounts and devices around the business, so staff keep working while systems change. Each company moves onto a fully managed plan as it joins.
Regular reviews and a technology plan for each company, so IT spending supports the growth plan instead of surprising it. See IT strategy and vCIO.
One team manages every part of IT, in every company. Each service below runs inside a fully managed plan.
Help desk, devices, accounts, patching and backup for every portfolio company, run by in-house technicians who know each team by name.
Intune, Entra ID and conditional access configured properly, so only managed devices reach company data and access ends when someone leaves.
EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7.
Evidence for lender, insurer and client security questionnaires, with the same controls in place in every company to back it up.
Macs, iPhones and iPads managed to the same security standard as Windows, by Apple Certified Consultants.
Firewalls, switches, WiFi, servers and virtual desktops configured, kept current and monitored.
in plain English, without scare tactics
“Adam Thorn from TUCU performed a network audit to show us areas of concern and provided us with solutions to improve our setup. Everything was laid out in plain English, without scare tactics, and the written report gave our team something easy to digest and act on. … Now, as our Managed Services Provider, we find them to be knowledgeable, responsive and easy to work with.”
fast and friendly service
“Such a great group of people to work with! Fast and friendly service. Their guidance was fantastic and much appreciated. I would call on them again and recommend them to anyone!! Thanks again!!”
For small private equity firms that buy and operate established businesses, every operating advantage counts. IT is one that gets overlooked until it shows up in diligence or in an incident.
Each acquisition arrives with its own mix of computers, accounts, servers and habits. Some are well run. Many are not. That variance costs time and money in every integration, and it hides risk inside the portfolio.
TUCU manages IT across portfolio companies to one documented standard: the same security controls, the same onboarding and offboarding, and the same reporting. You see where each company stands, and each company gets a team that knows its people by name.
Every portfolio company plan covers:
Not sure yet? See our managed IT pricing ranges.
Yes. Each company gets its own support, documentation and plan, managed to the same standard as the rest of the portfolio, so you get one consistent view across all of them.
We plan the handover with the outgoing provider: admin access, licences, documentation and backups. Read how to switch IT providers for what that involves.
Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.
That is the reason the response is fast: the person answering already knows your environment.
No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.
Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.
Our pricing page shows the ranges, so you know where you stand before you book a call.
Other industries we serve
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
