We manage and secure the computers, Microsoft 365 accounts and legal software your firm runs on, so client files stay confidential and your team keeps working.
Small legal teams describe the same problems to us again and again:
Documents sit on desktops, in email attachments, on a shared drive and in personal cloud accounts. Nobody can say for certain who can open which client file.
The practice software stops working on the morning of a closing, and the vendor says the problem is your computer. A staff member loses half a day in the middle.
A clerk leaves, but their email, laptop and logins keep working for weeks, because nobody owns offboarding.
Firms that move money for clients get fake payment instructions sent in their name. One spoofed email can send a client’s funds to a criminal.
Lawyers work from home, from court and from client offices on devices the firm does not manage.
An old server runs the practice software, and nobody has tested a restore from the backup in years.
Practical IT that protects client confidentiality and keeps the practice moving.
We support the platforms small firms use, including PCLaw, Clio, Teranet, Teraview, Lawyer Done Deal and LCS, and the accounting software they connect to, such as QuickBooks.
When legal software has an issue or an update, we deal with the vendor, fix the problem and confirm it works, so you stay focused on clients.
Client files, forms and records live in one place, with access set by role, version history and backups that we check, so nothing important goes missing.
Encrypted email and secure file sharing in Microsoft 365, plus email authentication that makes it harder for criminals to pretend to be your firm.
One team manages every part of your IT. Each service below runs inside a fully managed plan.
Help desk, devices, accounts, patching and backup, run by in-house technicians who know your people and your setup by name.
Email, documents and accounts secured with Intune, Entra ID and conditional access, so client files open only on devices the firm manages.
EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7.
Evidence for client security questionnaires, insurers and privacy rules such as PIPEDA, with the controls in place to back it up.
Macs, iPhones and iPads managed to the same security standard as Windows, by Apple Certified Consultants.
Firewalls, WiFi and servers kept current and monitored, and a planned move off the old office server to secure cloud or virtual desktops when the time is right.
accessible and pleasant
“Update 2020 12 03 I earlier wrote a review that TUCU was a very helpful and knowledgeable company! That was about a year ago. I have continued to use TUCU’s services as my small business has grown and I have nothing but praise for its work and staff. In particular, I have had the privilege of working with Kieran on several occasions and he has made what would typically be an overwhelming, intimidating, and frustrating process, accessible and pleasant. I highly recommend TUCU’s services to anyone with IT and security needs. Thank you for everything.”
always there when you need them
“Always there when you need them! Thank you for your invaluable service and assistance. VM”
Small law firms carry the same duty to protect client information as large ones, without an IT department to lean on. Client files, trust accounting and email all sit on systems that someone has to secure, update and back up every day.
TUCU is that someone. We manage IT for small legal teams across Toronto and Durham Region: the computers and phones your staff use, the Microsoft 365 accounts that hold email and documents, and the practice management and accounting software that runs the firm.
You get in-house technicians who know your people and your setup by name, and one team that owns the standard between your calls, instead of a different technician every time.
Every plan is built around your team, and covers:
Not sure yet? See our managed IT pricing ranges.
Yes. We support PCLaw, Clio, Teranet, Teraview, Lawyer Done Deal, LCS and the accounting software they connect to. When the problem sits with the vendor, we work with the vendor until it is fixed.
We control who can open client files, on which devices and from where. Every account uses multi-factor authentication, every managed device is encrypted and runs EDR, and access ends the day someone leaves.
Email and files you share with clients can be encrypted, so privileged information stays private outside the firm.
Yes. Laptops and phones are managed with Intune, so firm data opens only on devices we secure. If a device is lost, we can remove firm data from it.
For firms that want files to stay off personal devices completely, virtual desktops keep everything in a secure cloud desktop.
Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.
That is the reason the response is fast: the person answering already knows your environment.
No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.
Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.
Our pricing page shows the ranges, so you know where you stand before you book a call.
Other industries we serve
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
