Business IT Support in Toronto, Durham Region +

Case Study: AVD Virtual Desktops For Law Office

Industry: Legal

Size: 25 – 50 staff


  • Full Cloud Infrastructure
  • Azure Virtual Desktop
  • Managed IT Services

Can Be Compliant With:

  • NIST
  • SOC2
Azure Virtual Desktops case study cover

Rapid Growth

This law firm has been using technology to impress, win and serve clients for years. Growth lead to their running out of physical office space. They considered moving or outsourcing some support roles. They decided to outsource.

The Need For Secure Remote Work

Their local server and IT network was not set up for secure remote work. Changes were needed to securely onboard remote staff and protect client data.

Taming Admin Chaos With IT Governance

Their rapid growth led to disorganized internal processes. Their principles lost hours each day taking questions from, and directing staff. TUCU helped this law firm use RACI charts to organize internal processes and apply IT Governance workflows to improve productivity and security.

The Problems

Rapid growth resulted in security challenges and administrative chaos. TUCU designed a 100% cloud based solution to migrate the local server and all employee desktops to the cloud, using Azure Virtual Desktop (AVD) solutions.


What we did.

1. Migrate the server to Azure Cloud

to provide central storage and eliminate the physical server hardware cycle.

2. Enroll computers in Azure Active Directory (AAD)

to replace the local AD to authenticate users. Increase security policies. Apply permissions based on job function.

3. Eliminate Company Hardware Cycles

All staff are provided a secure virtual desktop in Azure which can be securely accessed using any device connected to the internet. 100% of the virtual desktop expenses are tax deductible operating expenses.


Results + positive impacts.

Business Continuity Built In

All Azure devices have Disaster Recovery enabled. In the event of a failure, devices can be rebuilt in minutes.

Scaleable IT Systems

Systems can be scaled up or down as staff join or leave the organization in a few minutes. Virtual RAM or memory can be added to heavy users in minutes.

Governance + Compliance

AVD can be made compliant to your IT framework and meet all best practices for data security.

Windows Experience

Past remote desktop options were Windows Server based and lacked familiarity for end users. AVD provides a true Windows desktop and all the functionality users are used to.

Unburdened Staff

With TUCUs Managed IT Services, all technology issues and management is delegated to our team of dedicated professionals. Staff can focus on their work, free of IT issues.

Technical Details

Client Testimonials

What people say about us

"With TUCU for 4 months already, all experiences are A++, moving our IT support to them is the best decision in 2016."
Kelly L.
"We really appreciate working with you guys, and are glad we found you. You, and the techs we’ve worked with, are professional, competent, and friendly... – which has been a huge stress reliever to us. Thanks again. "
Training Services
“TUCU is there when you need them. They fix all problems large and small with minimal stress so that you can keep working.”
Katherine B.
HR Consulting