Client spotlight: A real estate law firm

Room to grow for a firm built on excellence.

How TUCU moved a growing real estate law firm to Azure Virtual Desktop, so its team keeps delivering the excellence its clients expect.

Azure Virtual Desktops Case Study

Client since

2017

Industry

Legal: Real Estate Law

Team size

15-20 staff

This spotlight is published without the client name at their request.

Results at a glance

Business continuity built in.

All Azure devices have Disaster Recovery enabled. In the event of a failure, devices can be rebuilt in minutes.

Scalable IT systems.

Systems can be scaled up or down as staff join or leave the organization in a few minutes. Virtual RAM or memory can be added to heavy users in minutes.

Governance + compliance.

AVD can be made compliant to your IT framework and meet all best practices for data security.

Windows experience.

Past remote desktop options were Windows Server based and lacked familiarity for end users. AVD provides a true Windows desktop and all the functionality users are used to.

Secure, productive workforce.

With TUCU’s Managed IT Services, all technology issues and management is delegated to our team of dedicated professionals. Staff can focus on their work, free of IT issues.

“I have tried other service providers and have returned to TUCU. They speak plainly with me, invoice me fairly, and I know I can rely on them to support my team.”

Owner, real estate law firm

IT Challenges

Rapid growth.

This law firm has been using technology to impress, win and serve clients for years.

Growth led to their running out of physical office space. They considered moving offices or outsourcing some support roles. They decided to outsource.

Securing remote work connections.

Their local server and IT network was not set up for secure remote work. Changes were needed to securely onboard remote staff and protect client data.

Admin chaos.

Their rapid growth led to disorganized internal processes. Their principals lost hours each day taking questions from, and directing staff. TUCU helped this law firm use RACI charts to organize internal processes and apply IT Governance workflows to improve productivity and security.

The Solutions

Rapid growth resulted in security challenges and administrative chaos. TUCU designed a 100% cloud based solution to migrate the local server and all employee desktops to the cloud, using Azure Virtual Desktop (AVD) solutions.

Migration

Move server to Azure Cloud.

To provide central storage and eliminate the physical server hardware cycle.

Identity Management

Enroll computers in Microsoft Entra ID.

To replace the local Active Directory on the server that was authenticating users with a cloud based solution. Increase security policies. Apply permissions based on job function.

Cloud

Eliminate hardware cycles.

All staff are provided a secure virtual desktop in Azure which can be securely accessed using any device connected to the internet. The setup follows recognized security frameworks.

“It has been freeing to pass on our IT problems to a third party that we can trust.”

Owner, real estate law firm

What is it like working with TUCU?

“We have been working with TUCU as our IT providers for over 5 years now, at first with as needed services, and now via a Managed IT Services plan.”

“My team finds the help desk service to be very helpful.”

“We find TUCU to be down to earth, knowledgeable IT partners that are easy to work with. I recommend them to any growing organization looking for dependable and responsive IT support.”

Owner, real estate law firm

Sound like your team?

More Client Spotlights

Ready for a great IT partner?

Cybersecurity controls are consistent across many industries, but you have your own challenges and workflows. TUCU is here to help you balance both.

Schedule a call to discuss how we can help you.

Client Testimonials

What clients say

Rated 5 out of 5

seamless

Changing how you do things for over 25 years can be difficult, but Adam and the TUCU team made our transition to Microsoft 365 seamless. Very professional and took to the time to answer all my questions... and I had many! Great company!
j teal
Joe Borelli
Lawyer
Rated 5 out of 5

nothing but praise

I earlier wrote a review that TUCU was a very helpful and knowledgeable company! That was about a year ago. I have continued to use TUCU's services as my small business has grown and I have nothing but praise for its work and staff...
r purple
Ron F.
Lawyer
Ready for a great IT partner?

Cybersecurity controls are consistent across many industries, but you have your own challenges and workflows. TUCU is here to help you balance both.

Schedule a call to discuss how we can help you.

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