Client spotlight: Vizio Consulting

Stronger security and sales enablement.

Discover how TUCU helped Vizio Consulting remove IT barriers that were slowing their sales cycle and limiting enterprise opportunities.

Client since

2022

Industry

AI Consulting & SaaS App

Team size

15-20 staff

Solutions

IT Security

Azure Cloud Solutions

Managed IT Services

Results at a glance

Enterprise ready.

Positioned as enterprise-ready for client security reviews.

Sales made easier.

Removed IT barriers that were slowing deal progression.

Scaling securely.

Secure, scalable foundation supporting 15-20 staff and rapidly growing.

The consistency of service from your team has been exceptional. Every member of your support desk has been incredibly helpful, patient, and responsive. Their professionalism and reliability have genuinely stood out and made a meaningful difference in our day-to-day operations.

IT Challenges

As our business continued to grow, we needed a partner who could support our expanding infrastructure, tighten our security posture, and ensure we met the compliance expectations of our clients and the broader industry.

These challenges had a direct effect on our sales team.

Without the ability to demonstrate a fully secure and compliant infrastructure, it became difficult to build the level of confidence our clients needed. This created friction in the sales process, slowed deal progression, and limited our ability to present ourselves as a fully enterprise-ready partner.

Strengthening our IT foundation was essential to remove these barriers and support our team’s momentum.

Before TUCU.

After TUCU.

The Solutions

TUCU provides the managed IT expertise we need so we can scale confidently, maintain trust, and stay aligned with best-practices as we continue to innovate.

The partnership with TUCU has enabled Vizio Consulting to:

Strengthen IT infrastructure.

Rollout secure remote work solutions.

Apply data protection controls.

Streamline staff transitions, securely.

Improve day to day operations with reliable IT support.

Reduce sales friction and support expansion with data security controls in place.

What is it like working with TUCU?

Working with TUCU is excellent.

We truly value the fast response times, the consistency in communication, and how easy and accessible helpdesk support has been for our entire team. It has made day-to-day operations smoother and given us confidence that we’re always supported when we need it.

TUCU has fully resolved the challenges we were facing, strengthened our infrastructure, improved our security posture, and removed the barriers that were slowing us down.

We engaged TUCU to help us build a stronger, more secure technology foundation.

Sound like your team?

About the client

About Vizio Consulting

Vizio Consulting helps businesses confidently embrace the power of AI and Machine Learning.

With strong expertise in AWS and SAP, Vizio helps organizations modernize and take advantage of intelligent automation and advanced analytics.

Alongside consulting services, they offer six AI-driven SaaS applications that solve everyday challenges and improve decision-making in business operations.

See links to their work further down the page.

What's next for Vizio?

We’re focused on continued innovation and expanding reach to help more clients leverage intelligent automation to solve complex business challenges. With a strong foundation in AWS and SAP expertise, we help clients adopt AI and Machine Learning.

With our technology infrastructure secure and scalable, we can focus on what we do best: helping businesses confidently embrace the future of intelligent technology.

What's happening at Vizio?

Our current portfolio offers custom solutions and enterprise ready apps. Here are a few.

Asset Retirement Obligation Management.

Streamlining complex regulatory compliance.

Website: Asset Retirement Obligation Management

YouTube: From Spreadsheets to smart asset retirement

Utility IQ Gas.

Predictive Maintenance for gas utilities operations.

Website: Vizio Consulting

YouTube: Predictive Maintenance For Utilities

ConnectOrbit.

Intelligent data integration solutions for a complete Customer Relationship Platform.

Website: Vizio Consulting

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9-12 staff

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Non profit

15-20 staff

Secure work that expands their impact.

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Market research

60-70 staff

Secure enough to win major corporate clients.

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Ready for a great IT partner?

Cybersecurity controls are consistent across many industries, but you have your own challenges and workflows. TUCU is here to help you balance both.

Schedule a call to discuss how we can help you.

Jessica

Reliable, Friendly, and Truly Puts You First! Tucu is the real deal! Fast, friendly, and able to explain everything in plain language without the confusing tech talk. They also gave me peace of mind knowing my security is in good hands. They went above and beyond to accommodate me when I needed help most — that kind of dedication is hard to find. The customer service is truly unmatched. If you need an IT company that genuinely puts you first, Tucu is my recommendation!

Andrew Dales

Excellent service.

Matt Johnson

TUCO is a great IT support provider. Customer service is always responsive normally within 1 business day. When customer service is provided, they are always detailed and kind with responses and explain reasoning concerning issues. The sense of helpfulness is what I enjoy the most. I rate them 1st in class regarding IT support.

Elisa Stragapede

I've had such wonderful experiences with TUCU any time there is a software issue, general query, or tech update. Each member of the TUCU team is knowledgeable and invested in taking the time to fully work through any problems you present to them. Their professionalism and interest in client satisfaction does not go unnoticed!

Mike Freeman

We started working with TUCU in the middle of last year, and it has been a great decision for our business. We are a small team without a strong IT background, and it simply does not make sense for us to have a full in-house IT department. At the same time, many of our clients have meaningful security requirements, so we needed a partner who could help us raise our standards and give us confidence in our setup. TUCU has been excellent in helping us harden our security posture and put the right systems and processes in place. They guided us through what needed to be done, answered our many early questions quickly and clearly, and made the whole process feel manageable rather than overwhelming. They are responsive, practical, and easy to work with. Most importantly, we now feel confident that our business is well managed from an IT and security standpoint and that we are meeting, and in many cases exceeding, our clients’ expectations. We are very appreciative of the partnership and would highly recommend TUCU to other small and mid-sized businesses looking for strong, reliable managed IT support.

Ushra Mirza

The team at TUCU is agile, knowledgeable and super welcoming. No question is a stupid one to them, and I ask a lotta questions - truly appreciate Shannon and the team’s support with my 409 tickets a week!

Janet Choi

The team at TUCU are responsive and very patient and has been helpful to my team. Appreciate their help over the past few years!

Heather Young

We've trusted TUCU with our IT support for years -- a great decision! Their response time is amazing, and the staff are great to deal with -- skillful, friendly and helpful. The tech support has been outstanding, and we've also benefited by purchasing hardware through TUCU and using their online training materials to help us improve our security practices. Highly recommended!

Mayfair Apartments

Fast reply to ticket, and Adam went above and beyond to make sure both my phone and pc were set up to operate efficiently in new work environment. Adam's patience was truly appreciated by me as have limited technical prowess when it comes to networks.

Marilia Silveira

All the opportunities I've had to work with Tucu were great! They are fast and truly committed to resolving any issues. A big shout-out to David and Odesho!