Client Spotlight:
SafeHope Home

Discover how TUCU helps SafeHope Home maintain secure and reliable technology infrastructure to support their vital community work.

About SafeHope Home

Founded in 2016, SafeHope Home is a non-profit organization providing comprehensive recovery and support programs in Durham Region. Their holistic approach includes residential programs, day programs, counseling services, and educational support. Through their dedicated work, they’ve provided over 434 trauma therapy sessions and served 60 survivors and their children in 2024 alone, while reaching over 2,500 people through training sessions.

Industry

Non-Profit Support Services

Staff

15-20 team members

Solutions

The Challenge

In 2018, SafeHope Home received a capacity-building grant that included funding for enhanced cybersecurity infrastructure. As an organization serving vulnerable populations, they needed to ensure their technology infrastructure would protect sensitive information while supporting their team’s important work.

"TUCU has proven to be an invaluable partner in this journey." notes Jasmine De Fina, Executive Director.

The Solution

TUCU partnered with SafeHope Home to implement comprehensive technology solutions including:

"As our organization has grown and expanded to additional locations, TUCU has continued to provide reliable support and expertise in managing our technology transitions.", says De Fina.

Positive Impact

The partnership with TUCU has enabled SafeHope Home to:

Focus on their mission while maintaining strong data security
Improve team productivity through reliable technology
Support program growth with scalable IT infrastructure
Maintain consistent operations during facility expansions
Protect sensitive information with enhanced security measures

"Their comprehensive IT management has allowed our team to focus on our mission while having confidence that our technology infrastructure is secure and reliable." -Jasmine De Fina

Ongoing Support as SafeHope Makes A Difference

TUCU continues to provide:

Network Management
Endpoint Security
Help Desk Services
Cybersecurity Monitoring
IT Systems Management

SafeHope Home has reached significant milestones in their community impact:

Provided 434 trauma therapy sessions
Reached 2,529 people through training sessions
Served 60 survivors and their children in 2024Expanded services to multiple locations in Durham Region

"TUCU manages our IT systems so we can focus on serving our community. Their reliable and comprehensive support means we don't need to worry about technology and can dedicate our energy to our mission." - Jasmine De Fina

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Client Spotlight: SafeHope Home