From reactive IT to a stable, secure shop floor.
How TUCU helped Galt Display Rack transform from reactive, inconsistent IT to a proactive, stable, and secure foundation supporting their manufacturing growth.
Client since
2024
Industry
Manufacturing: Retail Merchandising and Display Fixtures
Team size
9-12 staff
Results at a glance
From reactive, inconsistent, uncertain to proactive, stable, secure network and IT systems.
Faster file access, fewer outages, issues handled quickly with root causes addressed.
Secure, scalable foundation to support operations and growth.
TUCU has resolved the core issues we identified and, just as importantly, helped us put preventative controls in place so problems are less likely to occur in the first place. We now have a more stable day-to-day experience and a clear plan for continuous improvement.
Galt Display Rack
When IT is inconsistent, it creates avoidable interruptions such as slower quoting and order processing, delays when teams need drawings or files quickly, frustration for users, and added risk around security and data protection. It also pulls key people away from their core responsibilities to troubleshoot technology instead of focusing on customers and operations.
When we reached out to TUCU, we were facing IT challenges that were creating avoidable interruptions across our operations. Network and WiFi reliability issues affected both office staff and the shop floor. File access slowdowns delayed CAD drawings, quoting, and day-to-day administrative work. Cybersecurity gaps around identity protection, endpoint security, and user awareness created unnecessary risk, while uncertainty about backup reliability and disaster recovery left critical data vulnerable without a clear recovery plan. These challenges had a direct effect on our team’s productivity and focus.
A standout moment was the way the TUCU team led our environment review and then prioritized fixes into a clear, step-by-step plan. Quick wins immediately improved our reliability. Longer-term security improvements are supporting our growth. TUCU implemented:
Network infrastructure optimization for both office and shop floor.
Enhanced cybersecurity controls including identity protection and endpoint security.
Reliable backup and disaster recovery planning with clear documentation.
Proactive monitoring and maintenance systems.
Improve day to day operations with reliable IT support.
Clear IT roadmap aligned with business growth plans.
We are now confident in our cybersecurity maturity. We can meet client and vendor security requirements that continue to evolve. And we have renewed focus on expanding our product offerings and custom capabilities to serve more retail and brand partners.
Galt Display Rack
Working with TUCU feels like having a true extension of our team.
They are responsive, organized, and proactive, and they take the time to understand our business so recommendations are practical and aligned to how we operate. We appreciate the transparency, consistent follow-through, and the calm confidence TUCU brings to IT decisions.
If you are tired of reactive IT, need to tighten cybersecurity, or want a clear technology roadmap to support growth, TUCU is a great fit.
Galt Display Rack
Sound like your team?
About the client
Galt Display Rack designs and manufactures retail display systems, specializing in area rug and flooring displays that help retailers, distributors, and brands present products beautifully, save valuable floor space, and improve the customer shopping experience. They offer proven standard rack systems plus fully custom solutions, taking projects from concept and engineering through fabrication and finishing, built for durability, safety, and ease of use.
What's next for Galt?
Over the next 12-24 months, we’re focused on continuing to modernize our systems and workflows to support growth and operational efficiency. We’re improving how we manage and access drawings and files so our teams can move faster with fewer bottlenecks. We’re also investing in equipment, processes, and training that help us deliver consistent quality and lead times while expanding our product offerings and custom capabilities to serve more retail and brand partners.
With our IT foundation now stable and secure, we can focus on what we do best: designing and manufacturing retail display systems that elevate the customer shopping experience and help our clients present their products beautifully.
Our displays are built to last, designed to elevate the retail experience, and backed by a team that takes pride in craftsmanship, safety, and customer service. With IT bottlenecks out of the way, we are focused on reaching more clients and brand partners.
We are expanding awareness about our electric options, elevating premium rug displays for our clients.
Electric Rug Gallery
We manufacture over 10 ceramic and hardwood flooring display racks and offer samples.
Ceramic and Hardwood Flooring Displays
We build custom display racks for everything from throw pillows, to sports equipment, to garage doors.
Custom Retail Displays
Cybersecurity controls are consistent across many industries, but you have your own challenges and workflows. TUCU is here to help you balance both.
Schedule a call to discuss how we can help you.
