We manage the network, devices, servers and accounts behind your office and shop floor, and modernize them at a pace that keeps production running.
These are common in manufacturers that grew on older systems:
It holds the files, the ERP or the production software, and nobody wants to touch it. If it fails, production planning stops.
Machines, office computers and remote staff sit on one flat network, or on several that do not talk to each other.
Larger customers ask suppliers to prove their security: MFA, device encryption, backups, offboarding. Answering from memory is how orders stall.
Proprietary processes, drawings and pricing sit on shared drives that every account can open.
Every dollar for IT competes with a machine purchase, so security keeps getting pushed to next year.
An attack that encrypts the server and the office computers stops scheduling, ordering and shipping at the same time.
Practical IT that protects production and grows with the business.
We keep the equipment and software that still work, connect them properly, and secure them, so you upgrade only what needs upgrading.
When the time is right, we move files and line-of-business software off old servers to secure cloud or virtual desktops, so a failing box stops being a production risk.
Production equipment, office computers and guest WiFi on separate, managed networks, with firewalls that are kept current and monitored.
The controls and the evidence your customers ask for in security questionnaires, so screenings stop slowing down new business.
One team manages every part of your IT, from the office to the shop floor. Each service below runs inside a fully managed plan.
Help desk, devices, accounts, patching and backup, run by in-house technicians who know your people and your setup by name.
Intune, Entra ID and conditional access configured properly, so only managed devices reach company data and access ends when someone leaves.
EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7.
Evidence for customer security questionnaires and supplier screenings, with the controls in place to back it up.
Macs, iPhones and iPads managed to the same security standard as Windows, by Apple Certified Consultants.
Shop floor and office networks, firewalls, WiFi and servers configured, kept current and monitored, with a planned path off old legacy servers.
minimal disruption
“We’ve had an excellent experience working with TUCU for our IT support. Their team is responsive, knowledgeable, and always quick to resolve issues with minimal disruption to our operations.”
quick turn around
“Quick turn around, simple to deal with and the technician fixed up our server problem within a short time. We will keep them on file for next time.”
For small manufacturers, technology is part of staying competitive. Old systems that worked for years now hold back reporting, slow down the office and leave the business exposed.
TUCU manages IT for manufacturers across Toronto, Durham Region and the GTA. We look after the office, the shop floor network, the server that runs your production or accounting software, and the Microsoft 365 accounts that hold customer and supplier information.
We work with you to update your technology without disrupting production, starting with the changes that remove the most risk and the most daily friction.
Every plan is built around your team, and covers:
Not sure yet? See our managed IT pricing ranges.
We work with small manufacturers that have a mix of office staff, shop floor staff and people on the road.
Yes. We plan changes around your production schedule and make them in stages, starting with the ones that remove the most risk. Work that could interrupt production happens outside production hours.
Yes, when the time is right for the business. We move files and line-of-business software to secure cloud storage or virtual desktops, and plan it so the shop floor keeps working through the move.
Yes, when the work needs it. Most support is remote because it is faster. When a firewall, switch or WiFi access point needs installing or replacing, a technician comes on site. Network cabling goes to our partners or the contractor you choose.
Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.
That is the reason the response is fast: the person answering already knows your environment.
No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.
Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.
Our pricing page shows the ranges, so you know where you stand before you book a call.
Other industries we serve
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
