IT services for property management companies

Secure IT for teams that manage many properties.

We keep your property management software, mobile staff and tenant and owner data secure and working, across every property and office.

Property management employee working with cybersecurity in place
Property management

IT problems property management companies deal with.

These come up as a portfolio of properties grows:

Technology Across Many Locations

Each office and building has its own network, devices and setup, and nobody manages them as one.

Staff Work From Their Phones

Property managers and maintenance staff use phones for work orders, photos and tenant messages, often on devices the company does not manage.

Tenant And Owner Financial Data

You hold banking details, leases and personal information that criminals want.

Software That Does Not Connect

Property management, accounting and maintenance systems do not share information, so staff enter it twice.

Servers, Networks And Endpoints

Servers, building networks and computers need security, patching and monitoring that nobody has time for.

Month-End Pressure

An outage at month-end delays owner reports and rent processing.

How we support property management companies.

IT that keeps every property connected and every record protected.

Property Management Software Support

We keep your property management, accounting and maintenance software running, and work with vendors so the systems connect properly.

Mobile Solutions For Your Team

Managed phones and laptops with secure access, so property managers and maintenance staff stay connected at every property.

Secure Tenant Communication

Protected email and secure handling of tenant requests and payment information, so tenant data stays private.

Safe Owner Reports And Financial Data

Secure access and checked backups for owner reports and accounting data, so your financial records are protected.

Managed IT services for property managers.

One team manages every part of your IT, at every property. Each service below runs inside a fully managed plan.

Managed IT Services

Managed IT Services

Help desk, devices, accounts, patching and backup for office, property and maintenance staff, run by in-house technicians who know your team by name.

Microsoft 365

Microsoft 365 Security

Intune, Entra ID and conditional access configured properly, so only managed devices reach company data and access ends when someone leaves.

Cybersecurity

Cybersecurity

EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7.

Vendor Screening

IT Compliance And Vendor Screening

Evidence for client security questionnaires, insurers and privacy rules such as PIPEDA, with the controls in place to back it up.

Endpoints — Mac

Apple IT For Business

Macs, iPhones and iPads managed to the same security standard as Windows, by Apple Certified Consultants.

Network Management

Networks, Servers And Cloud

Firewalls, switches, WiFi, servers and virtual desktops configured, kept current and monitored.

What you can expect.

Rated 5 out of 5

they explain the recommendations plainly

“… We’re very happy with their services. They are easy to work with. They explain the recommendations they make plainly, and they are great with our staff. If you are thinking about better network management and support for your growing business, we highly recommend TUCU.”

Angela Managed IT Services client
Angela
Partner, Property Management
Rated 5 out of 5

totally professional and knowledgeable

“Totally professional and knowledgeable. Intend to make them the “go-to” suppliers for our IT problems. Highly recommend this group.”

Craig S IT Support Client
Craig Spafford
President

Ready for IT your tenants and owners never notice?

Property management companies run on software, mobile devices and constant communication: tenant portals, maintenance requests, payments and owner reports. When any of it breaks, tenants and owners notice.

TUCU manages IT for property management companies in Toronto and Durham Region. We support your property management and accounting software, secure the phones and laptops your managers and maintenance staff carry, and protect the tenant and owner financial information you hold.

Your team gets IT that works across every location, so they can focus on properties, tenants and owners.

What Fully Managed IT Covers

Every plan is built around your team, and covers:

Property management IT FAQ.

Yes. We support the property management, accounting and maintenance platforms your team uses, keep them updated and accessible, and follow up with the vendor when a problem sits on their side.

Yes. Each office and property is managed to the same standard: the same security, the same device and account setup, and one team that supports them all.

Every account uses multi-factor authentication, every managed device is encrypted and runs EDR, email is protected against phishing, and backups are checked. Access ends the day someone leaves.

Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.

That is the reason the response is fast: the person answering already knows your environment.

No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.

Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.

Our pricing page shows the ranges, so you know where you stand before you book a call.

Other industries we serve

Ready for a great Managed IT Provider?

Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.

Book A Discovery Call

Tell us about your IT challenges. Let’s discuss how TUCU might help.