Oshawa small businesses get one in-house team for help desk, Microsoft 365 security, devices and networks, with critical issues answered in under 15 minutes.
If you recognize more than one of these, your IT is being fixed, not managed.
IT falls to the office manager, the owner or the person who is “good with computers”. It works until that person is on vacation, or leaves.
Someone left months ago. Are their email, files and cloud apps fully shut off? Or is everyone pretty sure they are?
When the shop floor, the front desk or the billing system stops, people stand around. Patching, monitoring and backup cost less than a lost day.
One team manages every part of your IT. Each service below runs inside a fully managed plan.
One in-house team for help desk, devices, accounts, patching and backup, so your staff have one place to go for every IT question.
Intune, Entra ID and conditional access configured properly, so only managed devices reach company data and access ends when someone leaves.
EDR on every managed device and identity threat detection on email and cloud accounts, monitored 24/7.
Evidence for client security questionnaires, insurers and privacy rules such as PIPEDA, with the controls in place to back it up.
Macs, iPhones and iPads managed to the same security standard as Windows, by Apple Certified Consultants.
Firewalls, switches, WiFi, servers and virtual desktops configured, kept current and monitored.
Oshawa teams get the depth of IT management larger organizations rely on, sized for a small team.
Most issues are fixed remotely, by the technicians who manage your systems every day. Critical issues get a response in under 15 minutes.
When a firewall, switch or WiFi access point in Oshawa needs installing or replacing, a technician comes on site. Network cabling goes to our partners or the contractor you choose.
Manufacturers and auto suppliers, healthcare providers, accounting firms and non profits.
Manufacturing →
Healthcare providers →
Accounting firms →
Non profits →
a great decision
“We’ve trusted TUCU with our IT support for years — a great decision! Their response time is amazing, and the staff are great to deal with — skillful, friendly and helpful. The tech support has been outstanding, and we’ve also benefited by purchasing hardware through TUCU and using their online training materials to help us improve our security practices. Highly recommended!”
an incredible partner
“I am part of a small business that relies on third-party IT support, and TUCU has been an incredible partner for us. Their team is responsive, knowledgeable, and always ready to help with any issues that arise. From troubleshooting to security improvements, they ensure our systems run smoothly, allowing us to focus on our business. We truly appreciate their expertise and professionalism. Highly recommend TUCU to any business looking for reliable IT support!”
TUCU provides managed IT support for small and medium businesses in Oshawa and across Durham Region, with expertise in managed IT services, cybersecurity and cloud solutions.
Oshawa is known for its strong automotive and education sectors, and for a busy small business community: auto suppliers and trades, clinics, accounting offices and non profits.
What they share is a team that needs to stay safe online, protect its data and avoid downtime. Our managed IT support services deliver that with secure, reliable systems and technicians who answer when you call.
Your IT needs are distinctive. Let us manage them so you can focus on your business.
Your plan is built around your team, and covers:
Not sure yet? See our managed IT pricing ranges.
We support small and medium businesses in Oshawa across automotive and manufacturing, education and training, healthcare, professional services and non profits. These sectors are significant contributors to the local economy.
What matters more than industry is whether you want IT that is managed to a standard, not only fixed when it breaks.
We keep the network, devices and production systems patched and monitored, secure communication with customers and suppliers in Microsoft 365, and back up the data the business runs on.
As the automotive industry becomes more digital, reliable and secure IT is part of staying competitive. When a large customer asks for proof of your security controls, the evidence is already documented.
We provide secure data management, reliable devices and networks, and support for the online learning platforms staff and students use every day.
Effective IT support protects student and staff records and keeps learning running without interruptions.
Yes, when the work needs it. Most support is remote because it is faster: a technician connects within minutes instead of driving across town.
When hardware needs installing or replacing, such as a firewall, switch or WiFi access point, we come on site.
Our critical response time is under 15 minutes. Your request goes to the same in-house technicians who set your systems up, not to a call centre queue and not to a rotating contractor.
That is the reason the response is fast: the person answering already knows your environment.
No. We work with clients on a fully managed basis only. We do not take single jobs, emergency call outs for non clients, or hourly project work.
Managed IT is a monthly fee based on the number of staff and devices you have and the security and compliance requirements you need to meet. Team size changes what you pay. It does not change what you need.
Our pricing page shows the ranges, so you know where you stand before you book a call.
Other areas we serve
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
