We set up Teams Phone, port your numbers and keep supporting your team after go-live, so your phones live in the same Microsoft 365 your team already uses.
Avoid frustration, downtime and security issues with a Teams Calling setup done properly the first time. Each part below is handled by the same in-house team that supports your Microsoft 365 every day.
Professional implementation of your complete Teams Phone system:
A planned move from your existing phone system:
Help your team use the new system with confidence:
Keep call quality and settings where they should be:
Teams Calling needs a connection to the public phone network. There are three options. We help you pick the one that fits your numbers, your current provider and your call volume, then set it up for you.
The simplest option. Microsoft provides the phone numbers and the calling service, with predictable per-user pricing and one Microsoft bill.
We configure the built-in features for your needs and enable international calling if you need it.
A phone carrier connects directly into Teams. You keep a carrier relationship while managing calling from Teams.
We help you choose a qualified provider, then handle setup, plan selection, SLA monitoring and redundancy.
For specialized needs. Teams connects to your existing SIP provider, so you can keep current numbers, equipment and custom call routing.
We handle the integration, call routing configuration and testing before go-live.
above and beyond
“Fast reply to ticket, and Adam went above and beyond to make sure both my phone and pc were set up to operate efficiently in new work environment. Adam’s patience was truly appreciated by me as have limited technical prowess when it comes to networks.”
response time was amazing
“Thank you so much for your help the other day. Response time was amazing. The support person was very helpful and luckily, I did not have to know much in order to get the job done.”
Microsoft Certified Partners since 2003. Our team has extensive Teams Phone experience and Microsoft 365 knowledge, and we build your setup to fit how your business actually takes calls, not a generic template.
We match your call flows to your business processes and industry requirements. The plan includes user adoption steps and a cutover designed for minimal disruption, so the new system supports your goals from the first week.
We handle project management, configuration, testing, training and documentation. After go-live, the same in-house team that supports your Microsoft 365 supports your phones, so there is no handoff to a call centre.
Serving Toronto and Durham Region since 2003, we set up and support Microsoft Teams Calling for small and growing businesses. Our Toronto and Durham Region team handles the complete setup, configuration and ongoing management of your Teams Phone system, so your calls move across without disrupting your communications.
Many businesses struggle with phone system migrations. Calls drop, numbers get stuck in porting, and staff stop trusting the new system in the first week. Our structured implementation approach is built to avoid that, with minimal business impact.
Let’s face it, most people have answered a desk phone the same way for years. Moving calls into Teams changes a daily habit, not just a system. We plan for that: we keep your existing numbers and call flows, show each person how their calls now reach them, and stay close during the first days after go-live.
Our Microsoft-certified team handles the complete process, from planning through implementation, testing and ongoing support. With our Teams Calling setup service, you can expect:
For growing businesses, Teams Calling gives you a phone system that grows with your team, without costly hardware upgrades or system replacements as you expand.
More Microsoft 365 services
Microsoft Calling Plans are the simplest Teams Calling option. Microsoft provides the phone numbers, and you pay a predictable per-user price on your Microsoft bill.
Our implementation includes setting up Microsoft-provided phone numbers, configuring all built-in features to your needs, enabling international calling if required, and complete configuration by our team.
Direct Routing is an advanced Teams Calling setup for specialized needs. It connects Teams to your existing SIP provider.
Our implementation includes integration with your SIP provider, preservation of your current phone numbers, custom call routing, existing equipment integration, advanced calling features, and complete configuration and testing before go-live.
Operator Connect lets a qualified phone carrier connect directly into Teams.
We help you select a provider and choose a plan, then handle the complete setup and configuration, SLA monitoring, redundancy configuration for reliability, and the management interface setup.
Yes, we manage every part of your move to Microsoft Teams Calling.
That includes current system assessment, planning, technical configuration, number porting, user setup, testing and go-live support. We coordinate with your current provider during the migration to avoid communication disruptions, and our project management keeps everything on schedule.
Call quality is a critical focus in our implementation.
We start with a network assessment to find bandwidth or configuration issues. During implementation, we configure quality of service (QoS) settings to prioritize voice traffic and test across different network conditions. After go-live, we monitor performance and run regular checks to keep call quality where it should be.
We handle the complete number porting process. This includes submitting the required documentation to your current provider, coordinating the porting schedule and managing the technical transition.
Your business keeps all existing numbers with no interruption in service. We typically complete porting within 7-14 days, depending on your current provider.
We provide orientation sessions for all users, reference guides, administrator training and dedicated go-live support.
Our team stays available during the transition period to answer questions and fix issues quickly, so your team can use Teams Calling with confidence from day one.
Teams Calling support is part of our fully managed IT service. After go-live, your managed plan covers regular system reviews, security monitoring, feature updates, user support and performance checks.
Not sure yet? See our managed IT pricing ranges.
Book a free discovery call to review your fully managed IT needs. If we’re a good fit, we’ll send you a tailored proposal and quote.
