Is Managed Small Business IT Support Worth It?

Can You Afford Not to Have Small Business IT Support?

To keep the books in the black and the company thriving, small business owners often have to look for cost-cutting solutions and determine which expenses are really necessary. In the course of this process, many owners and managers make the mistake of thinking their companies simply can’t afford small business IT support.

While this service may seem like an optional expenditure or a luxury for later, it can actually help make or break your company’s profits in several vital ways.  TUCU offers small business IT support to help companies in Toronto Ontario, and in this blog post we explain the many financial benefits of this service and describe why your small business can’t afford not to take advantage of them.

Wasted Time is Wasted Money

If you own or run a small business, you know the old adage “time is money” is absolutely true.

A computer virus, malfunctioning printer, email delivery issue, crashed WiFi, or any other digital disaster could shut down your operations for a few hours to a few days.

This could seriously impact your productivity and therefore profits. TUCU’s managed IT support services can help you avoid computer catastrophes. If you opt for this program, our tech experts will:

  • Respond to requests for assistance with critical problems in four hours or fewer during regular business hours.
  • Provide unlimited virtual support for email, network, Internet, printer, virus, and software issues.
  • Update your network security on a weekly basis to protect your system.

IT support can save you headache and hassle so you can focus on maintaining and growing your small business.

The Importance of Safe Storage

In our twenty-first century marketplace, you most likely conduct a good deal of your business on the computer. This means you probably store sensitive data like customers’ billing information, receipts, and inventory on your server. Unfortunately, many small business owners and managers don’t realize how vulnerable their storage systems actually are. How much of a financial hit would your company take if a hacker stole your information or your hard drive irreparably crashed? Did you know that 40% of businesses that experience a data loss event close their doors forever?

Taking a proactive approach can safeguard your business. In addition to offering weekly network security updates with managed IT, TUCU specializes in small business server support services. We can help you set up and maintain both on-premise and remote Cloud-based servers and data backup systems to help your company function securely and smoothly.

Making the Most of Your Machinery

Many small businesses invest in computer equipment as part of their start-up costs. While having the latest and greatest devices is great, this means relatively little if you don’t know how to use them properly to protect your network, or can’t keep them from glitching. You wouldn’t purchase a fancy car and never take it to the mechanic, so the same logic should apply to your hardware or software. TUCU provides IT consulting to help you choose which equipment your business really needs (we don’t sell any, so we are able to remain impartial), install it, and figure out how to use it.

The Power of Predictable Fees

Avoiding the relatively small cost of preventative small business IT services could end up costing you much more in the long-term. If you don’t invest in managed IT services (at a low, consistent monthly rate you can easily budget for), you’ll have to rely on “break-fix” support, meaning that if something goes wrong, you’ll need to call in a tech professional to handle it. By the time your system goes up in flames, it could cost thousands to fix. And of course, there is the lost productivity, customer trust, sales orders etc.  Managed IT is preventive support, helping you avoid expensive problems before they occur. In addition, with our program, if a major issue does arise, we offer on-site support at a discounted rate to make it as affordable as possible.

Small Business IT Support in Toronto

In the digital age, your company most likely can’t function without computerized technology – even for a few hours. Investing in small business IT support now could save you time, money, and inconvenience in the long-term. If you own or run a company in Toronto, please contact us today for a free consultation.  We are here to help. (416) 292-3300

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