Total Managed IT Services
TUCU is a Toronto Managed IT Services Provider for small and medium business. Get fully managed IT services to help you secure connect, protect and grow your business.
Today's leading businesses know that break & fix IT support leaves too many security gaps and support needs unmet.
Managed IT services provide SMB's with an IT department and access to deep IT knowledge, skill, time, attention and support.
Discover why more small business are turning to IT management services for unparalleled security & support.
Managed IT Security & Support
Having a small business vCIO and trusted IT partner on your side allows you to focus on your business while we:
- authenticate users & control access to company data
- protect data, prevent loss, reduce risk
- provide your team with access to fast, reliable IT support
- help you meet compliance, pass security screenings, and grow your business.
Getting started is easy. Schedule your free consultation now.
1. Assess & Update
Most SMB's need a little help with technology.
We begin with an assessment to create a roadmap to:
» update & streamline IT systems
» close cyber security gaps
» meet compliance requirements
» prepare you for managed IT support.
2. Onboard & Improve
Welcome to your new IT department!
Once your technology is up to date, we welcome your team to fast, friendly help desk services.
We create secure processes and automations for new employee setups and exits, daily workflows and manage day to day tech support needs.
3. Manage & Support
With visibility, insight & monitoring of IT systems, we manage all back end security & maintenance, and provide front end support.
You work with ease & security everyday. Your entire team has help desk services when they need them. TUCU's managed services team makes running your business easier.
"We highly recommend TUCU"
As our Managed IT Service Provider, TUCU advocates for us, leads us through the complex IT world and works as an extension of our team, always protecting our interests when it comes to technology – and that kind of service is very hard to find. We highly recommend TUCU to any small team looking for attentive, responsive IT services, especially those without their own IT trained employee in-house.
-Jan K., CEO
Grow With Your Toronto Managed IT Service Partner
Everything you need to protect and grow your business.
AntiVirus & Endpoint Management
Your devices will be protected by 24/7 monitoring + perimeter defense + zero trust security settings + intrusion detection.
Every device has best in class antivirus + antimalware tools, content filtering and advanced tools to keep threats out.
Critical security patches are applied as they are released. All other updates are performed weekly without fail, to keep your business running smoothly.
Your new IT department is monitoring your systems for failure and unauthorized access 24/7, using powerful filtering & intrusion detection systems.
All network traffic is inspected and filtered to keep out known threat vectors with a firewall + IDS/IPS network intrusion detection. Multiple layers of software controls are in place. Even hardware issues like a pending memory failure are caught in advance.
Identity Access Control
Take control every account and device connecting to your company data & email. Best data security practices are put in place to protect your business.
Identity Access Management (IAM) and Mobile Device Management work in tandem to authenticate users and approve devices before they connect to your company accounts. In an instant, approved employees log on and unknown users are denied.
Safely and efficiently setup new employees with computers, email, documents access, VoIP phone lines and support.
Securely and effectively revoke access to company data, email and access when an employee exits - each & every time.
Self serve and employee on/offboarding request forms are both available to you. And everything is included.
Helpdesk Support Services
Unlimited help desk support technicians are just a call or click away. We never outsource, so you will know your tech team by name.
Critical issues are responded to in 15 minutes or less. Routine requests are promptly addressed or scheduled at your request.
VoIP or WiFi issues, email issues, weird blinking lights or a new computer setup - it's all included.
We're an extension of your team.
SIEM, Compliance Management & Disaster Recovery
Meet your compliance requirements and pass vendor security screenings with Security Incident and Event Management, IT reporting, event log monitoring, visibility into your IT systems, and Disaster Recovery Services.
Make IT a core part of your business strategy, and achieve your goals.
Strategic IT Consulting + VCIO Services
The world has changed. IT management is not a set it and forget job.
Secure, protect and grow your business with a comprehensive IT strategy that includes IT support, reporting, consulting, clarity & guidance when you need it.
From visibility into your IT systems, to meeting compliance requirements, to IT security for your own protection, we are here to fulfill the critical functions of the IT department your business is missing. Work with ease & security every day.
Additional Managed IT Services
to improve security, employee productivity, and customer support.
Frequently Asked Questions
How Much Do IT Management Services Cost?
It varies depending on the number of computers you have and the service you need. For example, meeting industry compliance needs with Security Incident & Event Management will differ from meeting standard best practices.
Managed IT services can range from $1,000 to $10,000 or more annually, depending on your current IT systems, your needs, and how many employees and computers you have. Individual service costs can vary from the most basic to the comprehensive plan, at $20-$150 per device or user, per month.
We believe in 100% transparency and will do a comprehensive audit to identify your business requirements and give you a remediation quote for consideration.
To put this range into context
... investing in IT security costs less than the average breach at an SMB - which today, is roughly $120,000.
A single small business email or server ransomware demand in Canada can be $25,000 or $50,000.
Why Choose TUCU as Your Managed IT Services Provider?
TUCU is a Toronto-based, IT Management Services Provider, helping local and international businesses leverage modern solutions to improve productivity and security while at the same time, reducing costs and downtime.
We have a 100% Canadian owned and operated, local team that has been rated as a top 3 IT services provider in Toronto. We work with our partners on a first-name basis and dedicated to understanding their IT problems to tailor solutions specific to their business. We also do not outsource anything - all of your IT needs will be met by our expert in-house team.
Unlike other managed services providers, we do not sell equipment. We make recommendations based on your needs and we can even help you buy it from a vendor of your choice (or order it for you) and we will set everything up and make it work for you.
Finally, there is no such thing as vendor lock-in with TUCU. We build your IT systems for you but they will always be your own IT systems and you’ll have the freedom to walk away anytime should you change your mind.
Learn more about TUCU & The Managed Advantage: Get in touch with us to learn more about managed services and the ways they can be tailored to your business specifically.
#1 Managed IT Services Provider in Toronto For Small Business
What can our MSP services do for you? We've helped many SMB's reach new heights, win more clients, and work with ease & security with Our Managed Advantage Plan. Now is the time. Learn more about TUCU's Managed Services. Get in touch to carve your path forward.