Data Loss…It Happens

Small Business Data BackUp And Data Loss

Video Transcript:

Hi, I’m Zoe Tsoraklidis from TUCU tech mates and I’m here today in my office recording this no frills video because I want to help you protect you from data loss.

This week a Colleague posted on Facebook that something went wrong with her external hard drive data back up process and she lost everything from May of this year to today. Needless to say this has slowed her small business to a crawl.

Last week, we were on site at a hearing clinic in Toronto. Not only did they not have any data back up in place, but they were also using a basic computer as a server, which is a no no for many reasons and the topic of a whole other video, but that server also had 3 viruses on it when we arrived.

Had those virus corrupted the server before we got there, or had the hard drive failed- because they do fail, and that accounts for 40% of all data loss, well, this hearing clinic would have lost every single patient record and every single sales transaction, and this could have closed their business forever. I don’t know if you know, but 40% of all businesses that experience a data loss never re-open their doors.

And the thing is, it’s completely preventable.

You may think that if you’re using data back up tapes or external hard drives that you’re safe, but as mentioned, they do fail, and that does account for 40% of data loss, and in addition, there’s a user error element as well. 20% of data loss is a result of user error. Finally, I’d like to add that external hard drives or tapes don’t protect you from fire, flood or theft. For all of these reasons combined, we recommend cloud back up for you small business back up needs. It is not expensive to set up, it is not complicated and once it’s done, you have that peace of mind that your data is safe and you can back up from it.

We also do data back up verification for all of our clients that we have on monthly computer support plans.

So again, we are TUCU tech mates. We are a complete computer support company. We serve Toronto and Durham Region, and we have been since 2003. We want to offer you a free consultation and a free estimate to review your data back up and get you sorted out. So get in touch with us. You an find us online at, or give us a call at 1-855-558-TUCU. Thanks so much and have a great day.

Need help?  Speak with one of our certified technicians for a free consultation.  We serve Toronto and the GTA.