Business Computer Services in Toronto
Responsive, reliable computer support for your business.
TUCU in Toronto is a highly rated business computer services provider, offering hourly computer services, and remote and on site tech support, including:
- New computer setup & data transfer
- New printer/scanner setup & networking
- Virus Removal & clean up
- Fix computer issues, including Outlook problems, connectivity issues etc
- Basic Computer Security Plan
We fix techaches. Take a look at our listed services, or contact us now to schedule your service appointment.
On Site Computer Services
Experienced computer support technicians offer you onsite IT support in your office in Toronto. We service all of Toronto and Mississauga, as well as North York and Scarborough.
No waiting. Exact appointment times.
Service you can count on.
Remote Computer Support
Online tech support works well for many computer problems.
Schedule your appointment. At the scheduled time, we will call & connect remotely to fix your computer problem.
New Computer Setup
When it's time to replace your computer, it's easy to underestimate all the little things that need to be done as you setup a new computer. It's not just unboxing the computer and connecting it to the printer and WiFi. We will come to your office to setup your new computer, including:
- Unbox + setup new computer
- Connect computer to network, WiFi, etc
- Data transfer from old hard drive to new computer
- Re-setup Outlook and download mail
- Install all software and perform other tasks upon request
FAQ's about Hourly Computer Services
What is the difference between computer services and IT services?
Both are servicing your technology.
Computer services are shorter service calls that generally pertain to a single device. Most computer issues are resolved in 30-90 minutes in a single remote or on site session. Examples include a virus on a computer, a problem with a printer, an Outlook error and no no longer receiving email, etc.
IT services & projects generally involve multiple Information Technology components or devices. IT services often require IT consulting, planning, procurement, installation services and follow up. Many IT Services require 4-8 hours, and some projects span days or weeks. Examples include server installation, firewall installation, WiFi networking, company wide IT security upgrades, a switch to Office 365 from an exchange server, etc.
What is the difference between a free consultation and a diagnostic visit?
We offer free consultations to discuss your computer service needs by phone, and provide an estimate of time to resolve the issues.
If we are touching your technology, (e.g. connecting remotely, or coming on site to diagnose or investigate an issue) we are working. To protect you and us, we treat that work with the care and respect it deserves, and start with a general service agreement.
Are you by appointment only?
All IT services are by appointment.
There are no "service windows".
If you book an appointment for 2pm, you can expect us at 2pm.
Remote support appointments. You set an appointment at a day and time at your convenience. Our computer technician calls you at the appointed time. You allow the technician remote access to your computer to perform the services you have requested. At the end of the session, TUCU no longer has access to your computer, unless you want us to.
Remote support is suitable for many tech support issues and also for many IT security upgrades.
On site service appointments. You set an appointment and our IT consultant or network technician arrive on site, to perform requested IT services in your office.
On site IT services are required for all hardware installations, networking services and some computer support services.
Do I have to be present for the appointment?
No, it is not necessary to be there yourself.
For remote service, either you or a team member can grant us access to your computer at the start of the appointment, and then you can go take calls, take a meeting or work on anything else you like. We'll leave a note on your service ticket when work is complete.
For on site service, as long as someone is there to greet us and lock up after us, we are happy to help.
What is the Pain Free Guarantee?
If we provide hourly tech support service and the issue spontaneously recurs after our service, simply inform us within 3 days and we will make it right. Guaranteed.
Why only 3 days? Because if our fix doesn’t work, you will know right away.
Your happiness is our priority. We stand behind our reputation for good, fair service.