IT Project Services + Help Desk

From strategic planning and implementation to enhanced security and seamless onboarding, TUCU’s IT project services are designed to optimize your technology and support your business growth.

Serving Toronto, Durham Region, PEC, and remote teams across Canada, we ensure your IT projects are executed flawlessly, driving efficiency and innovation. 

Empower Your Team with Fast, Reliable, and Proactive IT Support.

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Fast Response Times

Get immediate, reliable IT help when you need it. Our options for Service Level Agreements (SLAs) ensure that your tech issues are resolved quickly, minimizing downtime and keeping your operations running smoothly.

Multi Channel Support

Access our expert tech support through email, phone, and live chat. Our multi-channel support ensures that you can reach us in the way that’s most convenient for you, providing flexible and efficient assistance.

Proactive Monitoring and Management

Our Remote Monitoring and Management (RMM) services detect and address potential issues before they cause downtime. This proactive approach helps maintain the stability and performance of your IT infrastructure, preventing disruptions and enhancing productivity.

Efficient Onboarding + Tailored Resources

We streamline the onboarding process for new staff, ensuring they have everything they need from day one, including email, apps, and file access. Additionally, we create step-by-step DIY content for common IT requests, empowering your team to resolve minor issues quickly and independently.

Did you know...

Did you know that 97.9% of Canadian businesses are small businesses, and many struggle with IT challenges such as security, productivity, and efficient onboarding? By outsourcing to managed IT services like TUCU, these businesses can enhance their cybersecurity, improve productivity, and ensure smooth onboarding processes, ultimately driving their success and growth​ (ISED Canada)​​ (Statistics Canada)​.

Book a free consultation.↓

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IT Support Services FAQs

TUCU provides comprehensive tech support services, including fast response times for IT issues, multi-channel support through email, phone, and live chat, Remote Monitoring and Management (RMM) to prevent downtime, enhanced security measures, and efficient onboarding for new staff. Our tailored solutions ensure your IT needs are met effectively.
We offer fast, reliable IT support with options for Service Level Agreements (SLAs) to guarantee timely responses. Our goal is to address your tech issues as quickly as possible to minimize downtime and keep your business running smoothly.
Our multi-channel support allows you to reach us through email, phone, or live chat, providing flexibility and convenience. This ensures that you can get the help you need in the way that works best for you, whether it’s a quick question or a more complex IT issue.
Our RMM services involve continuous monitoring of your IT systems to detect and address potential issues before they cause downtime. This proactive approach helps maintain the performance and stability of your IT infrastructure, preventing disruptions and enhancing overall productivity.
We create standardized processes for onboarding new staff, ensuring they have everything they need from day one, including email, apps, and file access. Additionally, we provide step-by-step DIY content for common IT requests, empowering your team to resolve minor issues quickly and independently.

Don’t let IT issues hold your business back.

Contact TUCU today to discover how our comprehensive tech support services can enhance your productivity, security, and overall efficiency.

Let’s talk about how we can support your success!

What our clients say.

So happy we found TUCU

We’ve been using TUCU’s services for over a year, and they’ve completely eliminated our tech issues! As a small business without an in-house IT team, TUCU has been a perfect fit. They respond quickly whenever issues arise, helping us get back to business fast.

5/5

Natalie M, Owner, Healthcare Practice

highly recommend TUCU

As our Managed IT Service Provider, TUCU acts as an extension of our team, guiding us through the complex IT landscape and always protecting our interests. Their exceptional service is rare and highly recommended for any small team seeking responsive IT support, particularly those without in-house IT expertise.

5/5

Jan K. CEO, Non Profit

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