FAQ's About IT Services
We do not outsource overseas. We are 100% Canadian owned and operated, and our team is right here in the city, ready to help you. Whether you choose on site or remote, your issues will be resolved by our Toronto computer technicians. Call us now to schedule your support service. +1 416 292 3300.
We offer remote and on site computer support services in downtown Toronto, North York, the GTA, & along highway 401 in Durham Region.
♦ South to Lake Ontario
♦ North To Steeles Avenue
♦ West to Keele Street
♦ Durham Region
Of course! If an issue can be resolved remotely, we’ll try that first, as it reduces the total cost of service for you. If an on site visit is required, we will schedule an appointment to come out to your office. You can expect your technician to arrive promptly. There are no service windows or waiting times. Book your on site computer services in Toronto and the GTA now by calling our friendly team now at +1 416 292 3300.
You sure can. Remote computer support is a convenient and cost effective way to fix many computer problems such as a slow computer or virus removal and many software or email issues. Some problems require an on site visit such as printer troubleshooting, new computer setup services with data transfer, equipment setup and such. Call now to find out if your session will be done remotely or on site. +1 416 292 3300.
Your happiness is our priority.
We will ask diagnostic questions by phone to determine the nature of the problem as best as possible, without seeing it. Sometimes, fixing a computer problem without seeing it can be a little like fixing a plumbing problem in the wall without opening the wall first. This is why many HVAC, plumbing and electrical firms charge a diagnostic fee for coming out to assess a problem.
If we are unable to fix the issue, no service fee for time spent will apply - just the $50 on site travel fee.
We do not offer screen repairs.
7 Day Guarantee: Is something wrong? Did the issue spontaneously recur after our service visit? Don’t worry – simply inform us within 7 days and we will make it right. Guaranteed.
Why only 7 days? Because if our fix doesn’t work, you will know right away. Call us today. You have nothing to lose. +1 416 292 3300.
Check out our IT Services pricing page, or call us to discuss your unique needs. 416-292-3300.
Our fees are competitive. In addition, we offer a 5% -10% discount for IT Services for nonprofit organizations. We can also help you access other discounts for your technology needs. We offer both as needed and Managed IT Services for several nonprofit organizations in Toronto. Call us to discuss your needs. +1 416 292 3300.
If you are a DIY tech savvy person, go ahead and buy Office 365 for business direct from Microsoft and set it up yourself. If you have encountered problems with Office 365 setup, or don’t wish to risk doing it yourself, you can hire a Microsoft Certified partner like TUCU and opt for our Office 365 setup services.
When you buy Office 365 from TUCU, we become your local Microsoft support team and can undertake your setup from start to finish. In addition, anytime you need help, you will speak directly with our IT Support team in Toronto, or we’ll send a technician right to your office.
Call us to plan and price your Office 365 project today. +1 416 292 3300.
Certainly. Call for “break & fix services” after something goes wrong, or choose Managed IT Services to get benefits of a full time IT employee for a fraction of the cost. Teams on managed monthly support plans report less stress, less downtime and increased productivity. IT Security analysts recommend managed it services as the only wise IT strategy for small business without in house IT support. Let’s discuss your needs. +1 416 292 3300.
We need Managed IT Services or IT Outsourcing. Can TUCU help us?
We certainly can. We offer 3 options for IT Outsourcing.
- Managed IT Services
- IT Outsourcing IT
For your small business seeking to delegate IT tasks to trained technicians our Managed Advantage Plan is the right choice. You get total network management, unlimited computer support for your team, and weekly security and software updates. Learn more about Managed IT Services or call us now. +1 416 292 3300.
For your head office supporting satellite offices, we offer IT Outsourcing services in Toronto. Your head office can open support requests with us as needed, and we will gladly service your team in Toronto. Call as to get setup. +1 416 292 3300.
For IT companies servicing clients with offices outside your geographical area, and inside ours, we are here to help you better serve your clients. We offer IT Subcontracting services in Toronto to help you reduce service delivery costs to your clients. Call to get setup. +1 416 292 3300.
For simple, straight forward projects, we offer a free phone consultation and estimate.
For network upgrades or big changes, IT planning and more, we offer affordable, network audit and IT needs assessment services. Use the results to perform IT upgrades yourself, shop for IT services, or hire TUCU as your IT provider. Call to get started. +1 416 292 3300.
For new startups, we act as your IT Consultant to carefully assess your needs, review your budget and help you choose suitable hardware and software options for your new business. Call to get started. +1 416 292 3300.