Client Case Study

IT Consultant For Switch To Office 365

Turned Away is a team of hard working mortgage brokers who help those with challenging financial situations get approved or re-approved for mortgage financing. Here’s how TUCU helped them with Office 365 setup services.


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The Problems

  • An old Windows server without backup, and not running any important applications anymore
  • No ability to add new email users with ease
  • No ability for mortgage agents to work remotely
  • No reliable IT Provider for help when needed

The Solutions

  • Since the server was not running server based programs, we could to move the team away from it and on to Office 365 for email, contacts, calendars and documents in the cloud – allowing them to work remotely from anywhere.
  • All documents are backed up to the cloud.
  • Prompt IT support whenever they call.

The Timeline

  • 1 week for their team to organize their documents and passwords
  • 1 weekend (booked in advance) for TUCU to migrate the data and setup all new version of Office 365, Outlook, Word, Excel and PowerPoint for everyone on the team

Quick, reliable and professional...
“We hired TUCU for a general network audit to see how we might improve our IT systems. They helped us switch to Office 365 for all our email and document storage with back up of our files, and it’s been great. TUCU has returned to help us with other computer requests as well. We always find them to be quick, reliable and professional, and we’re happy to have found them.”
-Maria Citano, Office Manager, Turned Away/Community Mortgage

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