vpn on laptop

Does QuickBooks Desktop Software work well over a VPN?

October 22, 2020

A small business owner called us up to discuss giving his team access to QuickBooks Desktop Software over a VPN. He was not able to switch to QuickBooks Online due to a lack of required features for his type of business. We explained that VPN for QuickBooks issues are common, and we don’t recommend that…

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Concept art of trojan virus on computer code

Emotet Trojan Computer Virus Spreading

October 7, 2020

A new Trojan virus is spreading across North America. The infected email will feel very familiar, as it will be picking up an email thread you had with a known contact in the past, and will seem as though your contact is picking up an old thread. This is the Emotet trojan virus. Delete it.…

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2 factor authentication on accounts

Two Factor Authentication on Microsoft 365 Begins Soon

September 15, 2020

It’s time for your company to enable Two Factor Authentication on your Microsoft accounts, before Microsoft locks you out – but your employees may be pushing back. Here is an explanation and instructions to get everyone prepared for the October cut-off date, even if you wait until the last day to actually pull the trigger.…

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free web hosting email ransomware infection

Web Hosted Email & Ransomware

August 7, 2020

Your free web hosting email could cost you $25,000.  Your server backup on a USB hard drive could cost you $50,000.  Cheap IT solutions are sometimes used by small business owners, and more often, they are resulting in ransomware infections, right here in Toronto. The ransoms were $4,000-5,000 a few years ago. This year we…

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small business with ransomware infection

Your Server Back Up and Ransomware Risk

August 7, 2020

Your server backup on that USB hard drive could cost you $50,000. Your free web hosted email could cost you $25,000. For years, small business owners have been using seemingly sufficient, free or cheap IT solutions but the real cost is changing. In 2019, cyber crime exploded in Canada. Previously, targets were largely aimed at…

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small business owner managing own IT on laptop

DIY IT Management Tips For Small Business Owners

December 5, 2019

The end of the year is a great time to organize your books, reflect with your team, prepare for growth next year, and upgrade your technology. In this post, we give you specific DIY tips you can do to check and secure your computers and accounts to better protect your business. Managed IT Service Providers…

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employee using byod mobile phone

BYOD For Small Business – Balancing Risk and Mobility

September 20, 2019

Most employees no longer believe an office presence is necessary for a productive day’s work. Some reports support the idea that greater focus and productivity can come from employees working from home. Other reports support the idea that teams function best when physically present together. Most certainly, since broadband access became widespread, and as mobile…

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computers under water after flood depicting small business without disaster recovery plan

Business Continuity – Clarity For Small Business Owners

August 6, 2019

As a small business owner, you keep up with your industry – not tech terms. So the last thing you need is a bunch of confusing, meaningless jargon when you’re trying to understand what steps you need to take to ensure you can pull of a real disaster recovery for small business in the event…

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Are Managed IT Services Right For You? Consider This

July 11, 2019

How do you get a small business to recognize the value of managed IT services? In the start-up environment, we encounter many personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners or decision makers at smaller companies and organizations, we can tell right away why they’re where…

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small business owner with network problems

The Impact Of Network Downtime In A Small Business

April 24, 2019

Many SMB owners think IT downtime only costs them a few productive hours, but there’s a lot more at stake when your systems go down. Avoid these headaches with a strong network setup, and ongoing network management services from a local IT support company. Here’s what’s really at stake: client trust and confidence in you…

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