Monthly Support Plans

• 3 levels, each fully customizable for your unique needs

VoIP & PBX Phone Systems

• Network preparation for IP Telephony
• Installation & Configuration of VoIP telephone or PBX telephone systems
• Professionally recorded greetings and messages for any phone system or call on hold

Network Design, Security & Administration

• Design, install & configure computer networks and required peripherals
• Network Security Audit – check your network for weaknesses/access points for unauthorized users
• Network Administration Services- including user access permissions, security settings etc
• Internet Usage Reports; track employee use of the internet
• Internet Access Permissions; (allow/block websites, file sharing, Instant Messenger Clients and minimize wasted production hours)
• Network Audit: review / test all routers, modems and cables, settings, permission, rules and security settings and dust removal on all PC tower fans
• Relocate equipment

Traditional &  Virtual Servers, Remote Access & VPN Set Up

• Windows Server 2003
• Microsoft Windows Small Business Server 2003
• Windows Server 2008
• Exchange Server 2003, 2007, 2010
• SQL Server 2005, 2008
• Windows SharePoint Services 3.0 Deployment
• Microsoft Hyper-V Server Virtualization
• Red Hat/CentOS/Debian/Ubuntu Linux
• Apache, Postfix, Samba
• VMware ESXi 4 Server Virtualization
• Server Maintenance & Management
• Server wide program installations
• Server wide threat management & antivirus
• Set up remote access, remote desktops, VPN access etc

Data Security, Back Up & Recovery

• Penetration Testing
• Ethical Hacking
• ISO 17799 (now ISO 27002) Experience
• Enterprise antivirus and content filtering
• Unified Threat Management (Astaro, Untangle and more)
• Data Backup – set up, testing and service
• Data Recovery
• Dead drive data recovery

Computer Repairs & Troubleshooting

• Set Up & Installation Services
• New computer set up
• New peripherals – cameras, scanners, printers etc
• New employee/user/account set up and permissions
• Router Set Up
• Install / Re-install software (lost, corrupt, deleted etc)
• Set Up SmartPhones, iPhones, Blackberries, or servers for any smart phone
• Fix a software crash
• Remove a Virus/Malware infection
• Fix internet, email or network issues
• Fix or replace broken computer parts
• Hard drive Optimization ( remove temporary and fragmented file remnants etc which slow down your system)
• Hardware repairs / upgrades ( upgrade RAM, Memory, power supply, video cards, etc as required)

Managed Web Hosting, Domain Registration & Domain Management

• Spam filtering and managed domain, email and web hosting services

Website Design

We work with winning content management systems to create professional, effective websites that are easy for you to maintain.  We have 1 creative director and 2 web developers on Team Tucu that will bring your website to life, quickly and easily.