Archive for the ‘Client Profiles’ Category

Innovative Vision & Tucu

About Innovative Vision
Location: Toronto, Ontario
Number of Employees: 175-200
Industry: Contact Centre/Call Centre
Services: Contact centre management, direct marketing programs, inbound order taking services, payment processing services and more

Why they are unique: Through the use of technology and strategic alliances, Innovative Vision creates seamless solutions for its clients.  They have gained much recognition over the years for their unique approach. Technology and their company culture is the heart of their success.  Technology drives the solutions they offer to their clients, which include the Toronto Star, Pizza Pizza, National Post, Globe and Mail and many more; while their people drive the quality to meet and exceed client objectives.

They embrace change and use technology to adapt and profit.  On the client side of their business, their all star client list speaks volumes about their professionalism and customer service approach.  Learn more about Innovative Visions contact centre solutions at http://innovativevision.ca or call (416) 321-8189.

How they use Tucu: network administration, server support, server rack installations, on site computer support, managed web hosting

Dr. Gary Shapero & Tucu

About Shapero Markham Headache & Pain Treatment Centre

Location: Markham, Ontario

Number of Employees: 4-10

Industry: Health, Board Certified Pain Practitioner

Services: Treatment and relief for chronic migraine, head, neck and facial pain.

Why they are unique: “Pain has many causes and many treatment options.” says Dr. Gary Shapero.  At the clinic, Dr. Shapero and his team incorporate a multidisciplinary approach to pain treatment and management.  Not every patient will respond to the same treatment, so they constantly research and test various solutions.  They offer diagnostic testing and medical assessment, as well as medication management for pain.  They also offer a range of natural therapies, Botox for pain suppression, nerve block procedures, acupuncture and more.

All medical consultations and treatments including drug and dietary counseling, nerve blocks, trigger point injections are fully funded by O.H.I.P.  A referral is not required.  If you suffer from chronic pain, visit http://shaperoheadache.com today, or call (905)475-9700

How they use Tucu: easy edit website design to manage their own site, managed web hosting, data back up to protect client files, on site computer support and repair as needed.

Cassandra Reid & Tucu

About Cassandra Reid

Location: Toronto

Number of Employees: 1-3

Industry: Health, Registered Dietitian

Services: Cassandra Reid focuses on providing personalized nutrition planning to clients in Toronto and Worldwide via telephone and email.

Why they are unique: Using technology and international contacts, Cassandra Reid Private Practice Dietitian offers personalized nutrition planning for clients with a wide variety of conditions, illnesses, or weight challenges. There are so many so called diet plans out there, that people are overwhelmed and confused. Often, they are eating the wrong foods for their condition. Working with a registered dietitian offers accurate information and personalized nutrition planning to help bodies heal and stay healthy. Good nutrition is an essential part of any illness recovery plan. Isn’t it wise to use good nutrition as prevention, as well?

Personalized Nutrition Planning is affordable, and can help one achieve health or desired weight. “It’s not about restriction. It’s about variety, moderation and a little planning. All foods can fit!” says Cassandra Reid. Looking for nutritional support to achieve your health goals? Visit http://cassandrareid.com or call (416) 488-8061

How they use Tucu: Website Design, Managed Hosting Services, Business Document Design, On site computer support and repair.

Feld Kalia & Tucu

About Feld Kalia

Location: Toronto

Number of Employees: 4-10

Industry: Law, Residential Real Estate Law

Services: Feld Kalia focuses exclusively on residential real estate law.

Why they are unique: Feld Kalia is client oriented. They offer a unique flat, all inclusive fee for their services. Their website was entirely designed with clients in mind, including a thorough FAQ section to address questions clients have when buying or selling property, and a cost calculator to allow potential clients to calculate exactly what their legal fees will be when working with Feld Kalia.

In their industry, Feld Kalia is a leader in embracing technology. “We see the value in technology, how it can help us be more competitive, help us offer exceptional service to clients. Technology lets us be mobile, accessing any files and data we need no matter where we are. Ultimately, it’s about responding to clients on their time.” says David Feld.

Feld Kalia clients love how tech savvy the firm is, and it gives them something to talk about with friends and family. Above all, Feld Kalia offers stellar client service and all inclusive pricing for their clients, and they enjoy plenty of referrals as a result. Buying or selling a home? Find Feld Kalia online at http://feldkalia.com or call (416) 203-6347

How they use Tucu: Server migration and upgrades in 2009. Ongoing on site and remote support computer support as needed.

Baseline Collision & Tucu

About Baseline Collision
Location: Ajax, Ontario
Number of Employees: 10-20
Industry: Autobody repair, collision repair and custom auto work
Services: Repairs and rebuild cars after collision, custom paint jobs, custom decals, headrest dvd players and other upgrades and installations

Why they are unique: There are plenty of autobody and collision repair shops out there, but not many that large car dealerships are willing to exchange logos and links with.  The standard of service and work is so high at Baseline Collision, that they have developed trust based relationships with Sisley Honda, Sisley Hyundai, Besada Kia and Suzuki of Pickering.  Baseline Collision is the trusted partner of all these car dealerships, so you can trust them to take care of your car too.

Getting in to a car accident is stressful and traumatic.  Losing your car for repairs is an inconvenience.  The expert staff, friendly service and stellar management at Baseline Collision will cushion the blow and make the entire process easy.  Learn more about Baseline Collision at  http://baselinecollision.com or call (905) 686-2075.

How they use Tucu: managed web hosting and easy edit website design

Relo-To & Tucu

About Relo-To
Location: Toronto, Ontario
Number of Employees: 1-3
Industry: Relocation & Repatriation Services
Services: Relocation & Repatriation services, support in finding housing, appropriate schools, banks etc for families, arranging transportation or receipt of furniture and belongings etc

Why they are unique: Time is a precious commodity.  Floundering about wastes time and causes unnecessary distress and feelings of overwhelm and frustration.  Moving is an exercise associated with high levels of stress and frustration.  No need to waste time, create stress and add to your troubles.  Allow Relo-To to provide you with highly personalized relocation services.

Relo-To will act as your personal concierge to the city of Toronto, as you move in and settle.  Their unique and highly personalized services are just what you need to make your transition to Toronto as easy as possible for yourself and your family.  Learn more about Relo-To at  http://relo-to.ca or call (416) 200-6830

How they use Tucu: on site computer support, remote computer support, easy edit website, managed web hosting

It’s official! After serving the Ontario College of Family Physicians for the last 6 weeks, they have formally entered into the Tucu family.  Tucu sends a warm thanks to Eileen & Jan at the OCFP.  We look forward to serving you for years to come.

Do you need IT Support, computer maintenance contracts, 24/7 network monitoring, or simply on site support as needed?  If so, please contact us today for a free consultation.  Toronto: 416.292.3300  Durham: 905.233.4858

We provide end user support for employees working from home, after hours or remotely, to:

• Stikeman & Elliot LLP, recognized as on of Canada’s top employers, or companies to work for.
• Davies, Ward, Phillips & Vineberg, recognized for excellence
• Blakes, Cassels & Graydon, also recognized as on of Canada’s top employers

Learn more about how Tucu can help you extend your in house IT department.

We specialize in IT Support for Small & Mid Sized Business.  We support:

• Ontario College of Family Physicians
• KMX Corporation
• Avamar Entertainment
• Millenium Group
• Chrysalis Group
• Several montessori schools in Toronto
• Many professional law and accounting firms
• Doctors, clinics and alternative health practitioners
• Logistics companies, roofing companies, construction firms, lighting wholesalers, clothing wholesalers and more.

Our Business Is Helping Yours Succeed.

Call us today for a free consultation.  Toronto: 416.292.3300  |  Durham: 905.233.4858